Assistant Restaurant Manager

Rackson Restaurants; Cleveland (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Restaurant Manager to join their dynamic team. In this pivotal role, you will oversee daily operations, ensuring exceptional guest service and adherence to brand standards. You'll support the management team in staff management, financial performance, and fostering a positive work environment. This position offers the opportunity to grow within a people-first culture, with competitive salary and benefits. If you thrive in a fast-paced environment and are passionate about leading a team, this is the perfect opportunity for you!

Benefits

401(k) with company match

Medical, dental, vision insurance

Paid time off

Ongoing career and leadership development

Scholarship opportunities

Qualifications

• Must be at least 18 years of age with a high school diploma.
• Previous fast food management experience required.

Responsibilities

• Oversee restaurant activities ensuring smooth operations and guest service.
• Coordinate staffing, inventory management, and administrative duties.

Skills

Restaurant Management

Leadership

Communication Skills

Customer Service

Problem Solving

Education

High School Diploma

Restaurant Management Experience

Tools

POS Systems

Job description

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• Burger King Careers
• BK 11029
• Assistant Restaurant Manager

Assistant Restaurant Manager

$15 - 18 per hour

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Assistant General Manager

Reports to: Restaurant General Manager

The Assistant General Manager (AGM) oversees all Restaurant activities during their shift, ensuring smooth store operations, exceptional guest service, and adherence to company standards. They support the Management Team in staff management and financial performance management, playing a pivotal role in implementing policies, ensuring safety standards, and fostering a positive work environment. As the GM's right hand, they assist in decision-making, training, and maintaining overall restaurant efficiency and profitability. The AGM will assist in executing limited GM duties as needed.

Essential functions include, but are not limited to:

• Demonstrates self-awareness, motivates self and others, and proactively seeks feedback
• Understands the impact of job responsibilities on Guests, Team, and Restaurant Operations
• Ensures adherence to brand standards for service, food quality, and safety
• Creates a supportive environment for team members and resolves concerns promptly
• Treats employees with respect, recognizes their efforts, and manages sales and labor tracking effectively
• Maintains cleanliness, maintenance, and service standards to uphold brand image
• Plans and executes shift operations efficiently, following company guidelines for cost control
• Leads with empathy, fairness, and a focus on teamwork, identifying and developing talent for future roles
• Applies financial understanding to improve business decisions and ensure cash handling procedures are followed
• Ensures compliance with labor laws
• Coordinates restaurant operations, including staffing and inventory management, and completes administrative duties
• Identifies trends and implements action plans for improvement, focusing on long-term sales growth
• Motivates and trains Team Members, ensuring compliance with safety and quality standards while maintaining a safe environment for guests and Team Members
• Supports the success of the business hands-on as needed, whether by preparing food, serving guests, cleaning the store, or other duties
• Other duties as assigned

What Will Make You Successful

• Must be at least 18 years of age
• High school diploma or equivalent; restaurant management experience preferred
• Excellent communication skills in English; Spanish helpful. Basic reading, writing, math, and computer/POS skills required
• Previous fast food management experience required
• Knowledge of Food & Beverage performance metrics, product specifications, and management systems
• Strong leadership skills, including leading by example and remaining calm and professional in challenging situations
• Ability to handle confidential information with discretion and seek support when needed
• Willingness to learn all areas of restaurant operations & work multiple stations
• Positive attitude and genuine desire to serve and make others happy
• Respectful and caring attitude towards others
• Strong verbal communication skills in Spanish and/or English
• Self-motivated and action-oriented
• Willingness to admit mistakes, take accountability, and rectify issues
• Dependable with reliable transportation and availability to work various days/times including weekends, evenings, and holidays
• Physical ability to lift up to 50 pounds, stand for long periods, and perform physical tasks as described
• Reasonable accommodations can be made for individuals with disabilities to perform essential functions

What You Can Expect from Us

• Competitive salary and bonus program
• 401(k) with company match
• Medical, dental, vision insurance
• Paid time off
• Ongoing career and leadership development
• Scholarship opportunities
• People-first culture
• Authentic, values-based leadership

About the Company

Rackson is recognized as one of the top QSR operators in the US with a strong growth strategy and a commitment to values-based leadership. Putting people first is at the core of our company culture. Come be a part of our all-star team!