Assistant Restaurant Manager

Ontario Trillium Foundation; Highland Park (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Flexible schedules

Growth and development opportunities

Full-time benefits (PTO, Short-term/AD

Health, Dental, Vision, Life Insurance

Job summary

Ontario Trillium Foundation is seeking an Assistant Manager to help the Restaurant Manager lead daily operations, schedule planning, customer service, and team development to ensure efficient service and profitability.

You will oversee shift execution, assist in recruiting and onboarding staff, monitor inventory and costs, and help implement promotions while upholding brand standards and a strong guest experience.

Responsibilities

• Assist recruiting, hiring, and onboarding new employees.
• Communicate job expectations and shift responsibilities to employees.
• Hold team members accountable for performance accurately and respectfully.
• Support the development of team members.
• Review guest feedback and action plans to drive a guest focused culture.
• Ensure Brand standards, recipes, and systems are executed.
• Prepare weekly schedule and ensure each shift meets guest service goals.
• Prepare weekly order and count inventory as directed by Restaurant Manager.
• Conduct assessments and action plans to ensure a safe, secure, and healthy environment.
• Control costs while also driving service and sales goals.
• Manage in-restaurant cash and banking procedures to standard.
• Execute promotions and new product roll-outs with team training and sampling.

Skills

Shift management

Team leadership

Guest focus

Communication

Accountability

Problem solving

Job description

Assistant Managers are a critical in creating a respectful and positive environment and ensuring our restaurants function efficiently and profitability. They are responsible for shift management and also have responsibilities above the shift including managing resources, conducting assessments, and actioning plans. Assistant Managers support the Restaurant Manager in all ways, including leading the team to reach our sales, labor, and profitability goals.

Responsibilities Include

Team Environment

• Assist recruiting, hiring, and onboarding new employees
• Communicate job expectations and shift responsibilities to employees
• Hold team members accountable for performance accurately and respectfully
• Support the development of team members

Operational Excellence

• Review guest feedback and action plans to drive a guest focused culture
• Ensure Brand standards, recipes, and systems are executed
• Prepare weekly schedule and ensure each shift meets guest service goals
• Prepare weekly order and count inventory as directed by Restaurant Manager
• Conduct assessments and action plans to ensure a safe, secure, and healthy environment

Profitability

• Control costs while also driving service and sales goals
• Manage in-restaurant cash and banking procedures to standard
• Execute promotions and new product roll-outs with team training and sampling

Competencies

• Guest Focus
• Passion for Results
• Conflict Management
• Building Effective Teams
• Interpersonal Relationships and Influence
• Problem Solving and Decision Making

Compensation and Benefits

• Competitive pay
• Flexible schedules
• Growth and development opportunities
• Full time employees are eligible for:Paid time off, Short-term disability, Health, Dental, Vision, and Life Insurance, 401k with employer contribution