ASSISTANT RESTAURANT MANAGER

Thistle City Barbican; Friendly (MD); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading luxury hotel in the U.S. seeks a dedicated hospitality professional. Responsibilities include engaging guests, mentoring staff, and managing restaurant operations. The role offers competitive pay, benefits, and opportunities for career development.

Benefits

Tips typically over £200 per month

Complimentary meals whilst on duty

Refer a Friend bonus

Complimentary employee car parking

Access to onsite gym

31 days of annual leave

Professional development opportunities

Discounted stays at Grantley Hall

Qualifications

• Hands-on approach with a drive for high standards.
• Ability to meet deadlines and work under pressure.

Responsibilities

• Engaging with guests and team members to exceed needs.
• Managing cost and revenue in the restaurant.
• Attracting and selecting talent for the department.

Skills

Communication

Detail-oriented

Positive attitude

Initiative

Teamwork

Job description

Competitive rate of pay plus monthly service charge, typically £2,400 annually.

45 hours per week.

About Grantley Hall

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a state-of-the-art gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide, which recognises a commitment to service excellence worldwide.

Key Responsibilities

• Engaging with guests and team members to meet and exceed their needs.
• Acting as a coach and mentor to a large team to ensure high engagement levels, people development, and retention.
• Managing cost and revenue in all areas of the restaurant without impacting the brand or quality standards.
• Continuously identifying and developing areas for improvement and motivating the team to enhance the brand experience.
• Possessing a sound understanding of the restaurant and hotel market to retain and increase the restaurant’s competitive advantage through strategic and operational planning.
• Proactively attracting and selecting talent for the department in line with company procedures and culture.

Key Skills, Qualities & Experience

• Hands-on approach to work, always being productive and seeking improvement.
• Detail-oriented with a drive for high standards.
• Positive attitude and a desire to learn.
• Ability to meet deadlines and work under pressure.
• Friendly, courteous, and excellent communication skills.
• Motivated to go the extra mile for guests and colleagues.
• Use of own initiative with willingness to support the wider Grantley Hall team.

Employee Benefits and Development

We offer a wide range of benefits and excellent opportunities for career development, including:

• Tips typically over £200 per month (£2,400 per year).
• Complimentary bespoke uniform and chef whites.
• Complimentary meals whilst on duty.
• Refer a Friend bonus - earn up to £1000.
• Complimentary employee car parking.
• Complimentary state-of-the-art onsite gym with personal trainer support.
• 31 days of annual leave (including bank holidays), increasing with service.
• Professional development opportunities at all levels.
• Reimbursement for work shoes, sight tests, and professional memberships.
• Modern, spacious, discounted live-in accommodation for eligible roles.
• Access to numerous exclusive employee benefits, rewards, and discounts, supporting wellbeing and financial wellness.
• Celebration of success through an annual awards ceremony, team events, and incentives, along with recognition for training achievements, birthdays, marriages, new babies, and length of service.
• Employee Assistance Programme helpline and online support, with onsite wellbeing champions.
• Team Member of the Month Awards.
• Discounts on Grantley Hall restaurants, spa products, and gift shop.
• Discounted stays at Grantley Hall and other Pride of Britain Hotels.
• Cycle to work scheme.
• Access to Wagestream for instant wage access.