Assistant Residence Supervisor - Brooklyn

Independent Living Association NYC; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Independent Living Association NYC is seeking a Residence Supervisor to oversee day-to-day operations across multiple residences in New York. You will supervise direct care staff, cooks, and maintenance, ensuring safety, sanitation, and quality support services.

You will partner with the Residence Supervisor to ensure staffing, train staff, conduct evaluations, manage payroll, and coordinate vendor and community activities for individuals receiving services.

Qualifications

• 2+ years of supervisory experience with the DD population.
• Must be computer literate and detail-oriented.
• Ability to multi-task and communicate effectively.

Responsibilities

• Supervise Direct Care Counselors, Cook and Maintenance staff and provide training as needed.
• Oversee daily operations and ensure safety and sanitation in residences.
• Complete performance evaluations with supervision and address employee relations issues.
• Coordinate staff scheduling, staffing coverage, and vacation approvals.
• Manage vendor relations and oversee petty cash and accounts.
• Participate in hiring events and onboarding with Recruitment Specialist.
• Lead staff in implementing treatment plans and IDT recommendations.
• Plan community inclusion activities and calendar for individuals.

Skills

Supervision

Employee relations

Conflict resolution

Training & development

Scheduling & payroll

Safety compliance

Education

High School Diploma / GED

Associate’s degree preferred

Tools

MS Office

Payroll software

Job description

To assist in supervising the day-to-day operations of the residences. Responsibilities include but are not limited to ensuring safety and sanitation in the residences and that adequate support services (vendors, suppliers) are maintained; providing direct services to the Individuals together with the direct care staff; supervising the DSP's, Cook and Maintenance personnel and ensuring that training is provided to the facility staff.

• Supervise the Direct Care Counselors, Cook and Maintenance personnel. Ensure training is provided to the facility staff.
• Manages the residence in the absence of the Residence Supervisor and report to the Area Coordinator.
• Responsible for employee relations. Resolve employee related problems and issues. Conflict resolution.
• Ensure safety and sanitation in the residences and that adequate support services (vendors, suppliers) are maintained.
• In conjunction with the Supervisor, completes and administers all performance evaluations of union staff.
• As part of the hiring process, attends job/career fairs and open houses with Recruitment Specialist.
• Participates in administering the Agency’s progressive disciplinary program.
• Conducts suspensions and participated in employment terminations.
• Participates in the grievance process with union employees.
• Ensure appropriate staff for facility and assigns specific daily task assignment.
• Completes payroll.
• Ensures adequate coverage for staff vacation. Approves and disapproves staff vacation based on coverage.
• Provide emergency coverage of the residence as the occasion may arise.
• Partner with the Residence Supervisor to ensure that fire drills are conducted.
• Manage Individual accounts, records and petty cash. Send vendor receipts, invoices and statements to the Purchasing Manager.
• Review the van log to ensure it is been maintained.
• Oversee the supervision and training of Individuals in cooking, kitchen and household duties and general hygiene.
• Provide direct services to the individual together with the direct care staff.
• Responsible for planning individual Community Inclusion and recreational activities.
• Develop a community inclusion calendar and ensure inclusions are completed at least 3x a week for each individual.
• Together with the Supervisor, the assistant supervisor is responsible for proper and adequate staffing of the facility. The duties include but are not limited to:
• Actively participated in all individual conference meeting and treatment plans.
• Responsible for the training, guiding and motivation of staff in the implementation of the Individuals’ treatment plans:
• Ensuring that the recommendations of the IDT Team are carried out;
• Responsible for good community relations especially the immediate surrounding community.
• Will check all data collection on a daily basis.
• Perform additional duties as required.

Requirements: HS Diploma/GED, Associate’s degree preferred. Minimum 2 years of supervisory experience with the DD population and Valid Driver’s license required. Must be computer literate, detail-oriented and have excellent verbal and written skills. Ability to multi-task is a plus.