Assistant Residence Supervisor - Brooklyn

Independent Living Association NYC; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Independent Living Association NYC is seeking a Residence Supervisor to oversee day-to-day operations of the residences, ensuring safety and sanitation and coordinating support services. You will supervise Direct Care Counselors, Cook and Maintenance staff and provide training to facility staff.

In this role you will manage the residence in the supervisor's absence, handle employee relations, payroll, scheduling, and community inclusion activities, while partnering with the Area Coordinator to

Qualifications

• Minimum 2 years of supervisory experience with the DD population.
• Valid Driver’s license required.
• Computer literate with strong verbal and written skills.
• Ability to multi-task and remain detail-oriented.

Responsibilities

• Supervise Direct Care Counselors, Cook and Maintenance staff; ensure staff training.
• Manage residence in the absence of the Residence Supervisor and report to the Area Coordinator.
• Handle employee relations and conflict resolution.
• Ensure safety and sanitation in the residences and that adequate support services are maintained.
• Complete performance evaluations of union staff with the Supervisor.
• Attend job fairs/open houses with Recruitment Specialist.
• Participate in progressive disciplinary program administration and suspensions/terminations.
• Oversee payroll and staff vacation coverage; approve/deny vacation based on coverage.
• Provide emergency residence coverage as needed.
• Partner with Residence Supervisor to conduct fire drills.

Skills

Supervisory experience

DD population experience

Driver's license

Computer literacy

Detail-oriented

Verbal & written communication

Education

HS Diploma/GED

Associate degree preferred

Job description

To assist in supervising the day-to-day operations of the residences. Responsibilities include but are not limited to ensuring safety and sanitation in the residences and that adequate support services (vendors, suppliers) are maintained; providing direct services to the Individuals together with the direct care staff; supervising the DSP's, Cook and Maintenance personnel and ensuring that training is provided to the facility staff.

• Supervise the Direct Care Counselors, Cook and Maintenance personnel. Ensure training is provided to the facility staff.
• Manages the residence in the absence of the Residence Supervisor and report to the Area Coordinator.
• Responsible for employee relations. Resolve employee related problems and issues. Conflict resolution.
• Ensure safety and sanitation in the residences and that adequate support services (vendors, suppliers) are maintained.
• In conjunction with the Supervisor, completes and administers all performance evaluations of union staff.
• As part of the hiring process, attends job/career fairs and open houses with Recruitment Specialist.
• Participates in administering the Agency’s progressive disciplinary program.
• Conducts suspensions and participated in employment terminations.
• Participates in the grievance process with union employees.
• Ensure appropriate staff for facility and assigns specific daily task assignment.
• Completes payroll.
• Ensures adequate coverage for staff vacation. Approves and disapproves staff vacation based on coverage.
• Provide emergency coverage of the residence as the occasion may arise.
• Partner with the Residence Supervisor to ensure that fire drills are conducted.
• Manage Individual accounts, records and petty cash. Send vendor receipts, invoices and statements to the Purchasing Manager.
• Review the van log to ensure it is been maintained.
• Oversee the supervision and training of Individuals in cooking, kitchen and household duties and general hygiene.
• Provide direct services to the individual together with the direct care staff.
• Responsible for planning individual Community Inclusion and recreational activities.
• Develop a community inclusion calendar and ensure inclusions are completed at least 3x a week for each individual.
• Together with the Supervisor, the assistant supervisor is responsible for proper and adequate staffing of the facility. The duties include but are not limited to:
• Actively participated in all individual conference meeting and treatment plans.
• Responsible for the training, guiding and motivation of staff in the implementation of the Individuals’ treatment plans:
• Ensuring that the recommendations of the IDT Team are carried out;
• Responsible for good community relations especially the immediate surrounding community.
• Will check all data collection on a daily basis.
• Perform additional duties as required.

Requirements

HS Diploma/GED, Associate’s degree preferred. Minimum 2 years of supervisory experience with the DD population and Valid Driver’s license required. Must be computer literate, detail-oriented and have excellent verbal and written skills. Ability to multi-task is a plus.