Assistant Registrar of Systems and Compliance (52545)

New Mexico Highlands University; Las Vegas (NM); On-site; USD 65,000 - 70,000; Full time

Job summary

New Mexico Highlands University seeks a Senior Registrar Operations Manager to develop and maintain student academic records, online degree audit reporting, and preserve credentials in compliance with policy and privacy laws. You will oversee class scheduling, catalog updates, VA reporting, and ensure accurate publications across campus, coordinating with Financial Aid, Admissions, and departments.

Additional responsibilities include supervising staff, guiding training initiatives, and

Qualifications

• Bachelor's degree + 4–6 years in higher education student services.
• Experience with student records administration, scheduling, and curriculum management.
• Ability to develop documentation and deliver effective trainings.

Responsibilities

• Develops and maintains systems to manage student academic records and online degree audits.
• Oversees term control in Banner and publication of class schedules.
• Manages catalog updates and Degree Works changes.
• Provides leadership to Registrar Office staff and supervises projects under the Student Module.
• Ensures VA compliance and enrollment reporting for veteran students and dependents.

Skills

Student records management

Scheduling

Data analysis

Training development

Education

Bachelor's degree

Tools

Banner

Scribe

Sure Code

Transit

Ad Astra

Adobe Connect

Zoom

Job description

Job Details

Job Location: Las Vegas, NM 87701

Position Type: Full Time -Reg

Education Level: Bachelor's Degree

Salary Range: $65,000.00 - $70,000.00

Job Category: Staff

Description

Job Summary/Description/Physical Demands

• Develops and implements systems to maintain student academicrecords; on-line degree audit reporting system; administersstorage, security, accuracy, and preservation of academiccredentials in accordance with University policy, accreditationstandards, and privacy laws.
• Responsible for term control maintenance each semester inBanner.
• Managing the publication of the schedule of classes each term,working closely with colleges and departments across campus foraccurate and timely publication.
• Overseeing the classroom and/or room scheduling process(es), aswell as the creation and publication schedules.
• Serves as the primary lead for all changes to Degree Workssoftware when program and/or institutional updates warrantchanges.
• Manages and maintains all aspects of catalog updates in theinstitutional SIS.
• Provides direct supervision to the Business Analysis and theirrole and function within the Office of the Registrar and AcademicAffairs. Specifically related to all special technology projectsunder the Student Module.
• Provides direct support to ensure VA compliance and enrollmentreporting for veteran students and their dependents in accordancewith the federal guidelines.
• Responsible for semester, monthly, annual, bi—annual or otherwisereporting and auditing to the VA.
• Serve as a VA School Certifying Official (SCO) in thecoordination and maintenance of VA records as necessary.
• Meet regularly with the Financial Aid/Scholarship, Registrar,Admissions, Graduate Studies, Student Success Center and businessOffice as necessary to support veteran students in their academicneeds.
• Oversee successful implementation of Veteran Education benefitsfor all eligible veteran and dependent students and each variationof programming consistent with serving this population.
• Maintain opportunities for a VA paid student employee per VArequirements and standards.
• Support the NMHU Center campuses and students in their use of any form of VA benefits to include travel when needed to variouscampuses for support.
• Coordinate and oversee all necessary agreements and systemsrelated to VA benefits and their relation to the VA-NMHUrelationship.
• Responsible for VA training compliance for continued programadministration and progress.
• Provides leadership to staff members and in processes affectingorganizational, and operational functions ensuring compliance withthe University, state, and federal laws, policies, procedures, andregulations.
• Manages and develops reports for purposes of establishingproduction measures and ensures compliance with courseofferings.
• Manages electronic filing system.
• Responsible for developing and delivering trainings forcourse/class and room scheduling systems and applications;documenting business processes and best practices to assiststakeholders, end users and staff.
• Maintaining a culture of professionalism and exceptional customerservice.
• Responsible for cross-training with the Associate Registrar andother members of the team to ensure a cohesive and productivecross-training plan.
• Participates in development, implementation and maintenance ofpolicies, objectives, short-and long-range planning; develops andimplements projects and programs to assist in accomplishment ofestablished goals.
• Represents the organization at various community and/or businessmeetings, committees, and task forces; promotes existing and newprograms and/or policies.
• Develops and implement policies and procedures, and best businesspractices to ensure efficient and safe operations that improve andmaintain customer service and communications with all Universityconstituents.
• Assists with the academic calendar updates andimplementation.
• Determines budget recommendations relative to assigned areas ofresponsibility.
• Provides quality customer service.
• Provides necessary recommendations to Registrar and AssociateRegistrar on projected technology implementations and upgrades thatare required for continued system wide operations andimprovements.
• Assists with overall Registrar Office functions as needed.
• Assists with graduation preparations as assigned.
• Performs other duties as assigned.

Qualifications

Minimum Qualifications

Bachelor’s degree and 4-6 years of experience, or equivalentcombination of education and experience, in higher educationstudent services with an in-depth understanding of student recordsadministration, scheduling and curriculum management. Demonstratedability to develop documentation and deliver effective trainings.Experience scheduling classes and exams in a complex highereducation institution. Knowledge of business processes andpractices related to classroom scheduling in higher education.Experience in data analysis and report development. Ability tocommunicate requirements, problems, issues, and solutions totechnical and non-technical users.

Preferred Qualifications

Master’s Degree and at least 5 years working in highereducation

Preferred Skills

• Knowledge of University operational practices, policies andprocedures, and the ability to follow them.
• Knowledge of the proper operation of and the ability to usepersonal computers and job-related software, including but notlimited to Microsoft Office Suite, Banner, Scribe, Sure Code,Transit, Ad Astra, Adobe Connect, and Zoom.
• Knowledge of budget preparation, monitoring, andadministration.
• Knowledge of management practices and principles.
• Knowledge of community resources, referrals, and services.
• Skill in preparing complex research projects and reports.
• Skill in listening to issues, synthesizing information, andreaching sound conclusions.
• Skill in presenting ideas and concepts orally and inwriting.
• Skill establishing and maintaining effective workingrelationships with other department staff, faculty, students, andthe public.
• Ability to multi-task and organize, prioritize, and followmultiple projects and tasks through to completion with an attentionto detail; work independently in meeting various timedeadlines.
• Ability to demonstrate excellent written and oral communicationsskills and have the ability to work with diverseconstituencies.
• Ability to communicate effectively, verbally and in writing,relate in a professional helpful manner in person and over thephone; relate to a diverse population and to maintain composurewhen faced with difficult situations.
• Ability to work independently, prioritize, and manage multipleprojects with attention to detail.
• Ability to establish strong relationships and work as part of ateam.
• Ability to conduct graduation processing and degree audit.
• Ability to develop analytical reports on systems for improvedunit performance and continuous growth.
• Must be willing to work overtime, weekends, and evenings asrequired.

Supervisory Experience

A minimum of two or more years of experience as a lead employeewith responsibility for scheduling and assigning work, training newemployees and assisting others with problems. Managerial experiencein higher education records/registrar environment ispreferred.

Reasoning Ability

Successful candidates will have the experience and ability to solvepractical problems and deal with a variety of concrete variables insituations where only limited standardization exists. Ability tointerpret a variety of instructions and apply common senseunderstanding furnished in written, oral, diagram/chart or scheduleform.

Computer Skills

Successful candidates will demonstrate technical skill with studentinformation systems/databases, including Banner and imagingsoftware, and will possess experience managing multiple projects ina fast-paced environment.

Analytical Skills

Successful candidates will demonstrate and possess a high-level ofanalytical skills to develop reports for university leadership.Ability to interpret and create analytical reports. Skill inexamining and re-engineering operations and procedures, formulatingpolicy, and developing and implementing new strategies andprocedures.