Registrar

Navajo Technical College; Crownpoint (NM); On-site; USD 65,000 - 90,000; Full time

Job summary

Navajo Technical College seeks a seasoned professional to lead the Admissions and Registration department, stewarding student records, transcripts, and graduation workflows, and ensuring timely service to students.

This role oversees international student processing under SEVIS, maintains FERPA compliance, develops department plans and budgets, and guides staff through hiring, training, and evaluations to support campus operations.

Qualifications

• Five years work experience in registration, admissions and records.
• Three years in a management or supervisory capacity.
• Knowledge of FERPA and confidentiality of student records.
• Knowledge of SEVIS policy and procedures.

Responsibilities

• Plan and manage the admissions, registration and records functions.
• Oversee transcript evaluations and graduation processes.
• Ensure FERPA compliance and privacy of student records.
• Develop and administer annual department budgets.
• Lead staff through hiring, training and performance evaluations.
• Coordinate international student processing under SEVIS.

Skills

FERPA knowledge

Customer service

Leadership and supervision

SEVIS knowledge

Confidentiality

Effective communication

Education

Master's Degree in Business Administration, Student Services, Educational Administration, or related

Tools

Word processing software

Spreadsheets

Database software

Job description

JOB PURPOSE:

Provides leadership to plan, organize and manage all of the activities related to the Admission and registration department, including serving as the official authorized keeper of the university's student records.

This position description indicates in general the nature and levels of work, knowledge, skills, and abilities. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required or assigned to this position.

JOB DUTIES & RESPONSIBILITIES:

• Develops departmental plans, goals and objectives and ensure compliance to contractual obligations and requirements.
• Organizes and administers the records, registration and graduation functions, including transcript evaluations in order to provide maximum service to students while ensuring efficient and effective workflow.
• Oversees the admission and registration of international students per SEVIS.
• Conducts orientation and workshops on FERPA.
• Supervises the coordination, evaluation and certification of all graduation applications, while overseeing the complete graduation process to include all elements of the rehearsal and ceremony.
• Collects, records, maintains and reports student records within FERPA guidelines, e.g., grades, registration data, transcripts, probation, honors, mid-term verification, and other associated audits.
• Creates and updates catalog, prerequisites, programs, new courses, student schedules and oversees registration each semester.
• Updates and ensures accurately degree outlines.
• Achieves financial objectives by preparing and administering annual budget; presenting and justifying budget recommendations to appropriate personnel.
• Contributes to department's effectiveness by identifying short-term and long-range issues and goals that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of actions; implementing directives.
• Keeps leadership and their departments informed of status department activities by attending meetings and submitting reports.
• Provides leadership and develops appropriate recommendations for the implementation of related technology application in support of enhanced services offered through Registration and Records.
• Conducts research, analysis and resolution of student disputes as they relate to records and registration.
• Maintains professional and technical knowledge by conducting research, attending seminars, educational workshops, classes and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations.
• Maintains confidentiality of all privileged information per FERPA.
• Performs other duties assigned.

SUPERVISION RESPONSIBILITIES:

• Hosts regular staff meetings to ensure communication among personnel regarding departmental activities.
• Supervises and manages personnel which include for hiring, firing, performance evaluation, training, work allocation, and problem resolution.
• Oversees the daily operations of the registration and student records.
• Prepares and maintains departmental budgets and oversee compliance throughout fiscal year; time keeping and approval.

MINIMUM QUALIFICATIONS/REQUIREMENTS:

• Master's Degree in Business Administration, Student Services, Educational Administration, or related
• Demonstrated understanding of the application of technology to deliver Records and Registration services.
• Five years work experience in registration, admissions and records.
• Three years in a management or supervisory capacity.
• Member of American Association of Certified Registrars and Admissions Officers. Certification preferred.
• Valid and clean state driver's
• Must be able to pass background check, with NO prior convictions of any

The Navajo Nation Preference in Employment Act applies to all hiring, promotions or transfers of individuals into this position.

KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS:

• Knowledge of applicable federal, state, county and local laws, regulations, and requirements.
• Knowledge of student registration, academic, and residency requirements.
• Knowledge of New Mexico Higher Education Department student transfer policies and procedures.
• Knowledge of planning and scheduling techniques.
• Knowledge of SEVIS policy and procedures.
• Knowledge of Student Academic Progress.
• Must have excellent Customer Service skills.
• Skill in operating various word-processing, spreadsheets, and database software programs in a Windows environment.
• Database management skills.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Skill in providing leadership to, supervising, training, and evaluating assigned staff.
• Ability to analyze course prerequisites, certification, and/or curriculum/graduation requirements.
• Ability to maintain confidentiality per FERPA.
• Ability to work independently and meet strict time lines.
• Ability to establish and maintain good working relationships with the individual of varying social and cultural backgrounds.
• Ability to communicate effectively in the Navajo and English language.

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee frequently sits, stand, walk, bend, stoop and squat.
• Use hands for dexterity of motion, repetitive movement of both hands.
• Have normal auditory, visual acuity, and verbal communications
• The employee must occasionally lift and carry up to 15

WORK ENVIRONMENT:

• Work is typically performed within office with normal noise
• Tight time constraints and multiple demands are
• Evening and/or weekend work may be Extended hours and irregular shifts may be required.