Assistant Registrar for Technology & Operations

Abilene Christian University; Abilene (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Abilene Christian University is seeking a qualified individual to manage academic operations and technology systems. Responsibilities include overseeing academic calendar processes, supporting the Workday and Banner systems, and leading office staff. A Master’s degree is strongly preferred along with experience in an academic environment.

The ideal candidate should possess strong technical skills, attention to detail, and leadership capabilities. If you're ready to contribute to a safe and secure campus, consider joining our team at ACU.

Qualifications

• Prior experience in an academic office or knowledge of academic records strongly preferred.
• Experience supervising employees.
• Technical skills and understanding of database management required.

Responsibilities

• Implement and manage processes related to the academic calendar.
• Serve as the primary technology expert for Workday and Banner.
• Manage day-to-day operations including student records management.

Skills

System-wide database competency

Detail-oriented with high accuracy

Ability to manage staff and student employees

Education

Master’s degree strongly preferred; bachelor’s degree required

Tools

Workday

Ellucian Banner

Job description

Responsibilities

• Operations
  • Implement and manage processes and communications related to the academic calendar, including all beginning‑ and end‑of‑term processes.
  • Develop and implement an operations schedule that aligns with semester timelines.
  • Communicate with the Registrar and other campus personnel regarding grading, registration, data transfer with the National Student Clearinghouse, and all other term operations.
• Technology
  • Serve as the primary technology expert for Workday, Banner, Degree Works, and related systems.
  • Provide support, training, and security maintenance for these systems.
  • Act as a liaison with the Information Technology department for ongoing support, maintenance, and projects.
  • Serve as a resource for on‑campus constituents regarding reports and data gathering.
• Project Management
  • Provide systems analysis and design for academic technology issues.
  • Implement new processes as technologies become available.
  • Stay informed on new features in current and emerging technologies.
• Leadership
  • Manage day‑to‑day operations, including transcript and certification of enrollment fulfillment, student records management, and front‑desk customer service.
  • Provide oversight for office staff members and direct supervision of student employees.

Qualifications

• Education and Experience
  • Master’s degree strongly preferred; bachelor’s degree required.
  • Prior experience in an academic office or knowledge of academic records strongly preferred.
  • Experience with the Workday Student system and Ellucian Banner system preferred.
  • Experience in supervising employees.
  • Technical skills and understanding of database management required.
  • Experience handling challenging conversations with students, parents, and faculty.
• Personal Attributes
  • Professional appearance, teamwork, focus, and attention to detail.
  • Flexibility, collaboration, high integrity, and Christian ethics.
  • Strong internal sense of responsibility and ability to handle confidential information.
  • High degree of confidentiality essential.
• Skills
  • Competent in using system-wide databases.
  • Ability to work within a systems environment.
  • Detail oriented with high accuracy.
  • Initiative and ability to design, implement, and manage processes.
  • Capacity to manage staff and student employees.

ACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law. ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets. Therefore, background checks are conducted for all candidates for employment in security-sensitive positions. As a current employee, it will be determined if you need an additional background check upon your hire.

Questions? Contact Human Resources at [e-mail] or call 325‑674‑2359.