Assistant Property Manager - Retention & Ops Lead

Westover Property Management Company Lp; Kentucky; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Sign-on bonus

Health/dental/vision insurance

Life/AD&D insurance

Disability insurance

Paid vacation and holidays

401(k) with match

Automatic enrollment

Flexible schedule

Apartment discount (20%) after 90 days

Job summary

Westover Property Management Company Lp in Carlisle, PA is seeking an Assistant Manager to oversee daily operations under the Property Manager. This role requires strong customer service, lease administration, rent collection, and coordination with Marketing for resident retention.

Ideal candidates have 1–2 years of customer service, strong communication and problem-solving skills, and the ability to work with teams. CALP credential preferred.

Qualifications

• 1–2 years of customer service experience.
• Strong communication and problem-solving skills.
• Ability to work with teams and follow directions.
• CALP credential preferred, not required.

Responsibilities

• Generate and complete resident renewals and leases.
• Support Property Manager and Regional Manager on tasks.
• Ensure rent and late fee collection and timely posting.
• Maintain resident files and support safety compliance.

Skills

Customer service

Communication

Problem-solving

Teamwork

Following directions

Active listening

Education

CALP credential preferred

Tools

Microsoft Office

Yardi

OneSite

Entrata

Job description

Westover Property Management Company Lp in Carlisle, PA is seeking an Assistant Manager to oversee daily operations under the Property Manager. This role requires strong customer service, lease administration, rent collection, and coordination with Marketing for resident retention.

Ideal candidates have 1–2 years of customer service, strong communication and problem-solving skills, and the ability to work with teams. CALP credential preferred.