Assistant Property Manager: Ops & Tenant Relations Pro

SRM Associates; San Francisco (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

SRM Associates in Berkeley is seeking an Assistant Property Manager to oversee daily operations of a growing commercial portfolio. The role emphasizes organization, proactive problem solving, and collaboration with ownership.

You will coordinate tenant relations, oversee maintenance, assist with reporting, and help implement process improvements across operations. This position offers growth in a hands-on, entrepreneurial team environment.

Qualifications

• Experience in commercial property management is preferred, but training can be provided for relevant adjacent experience.
• Basic accounting knowledge, including running reports, interpreting financial information, and communicating findings to ownership.
• Exceptional attention to detail and organizational skills; nothing slips through the cracks.
• Excellent written and verbal communication skills.
• Outstanding customer service and relationship management with tenants, vendors, contractors, and staff.
• Comfortable managing multiple priorities in a fast-paced environment.
• High school diploma or equivalent required; additional education or certification in property management or related field is beneficial.

Responsibilities

• Oversee day-to-day operations of the property management team, including janitorial, day porter, security, engineering, and parking personnel.
• Coordinate tenant improvement projects and capital improvement work from planning through completion.
• Manage tenant move-ins and move-outs, ensuring a seamless experience.
• Maintain schedules for all required inspections, preventive maintenance, and regulatory compliance.
• Respond promptly and professionally to tenant requests, resolving issues to satisfy both tenant and ownership objectives.
• Maintain current certificates of insurance for all tenants and contractors.
• Assist with vendor coordination, contract administration, and project tracking.
• Support ownership with operational reporting, special projects, and process improvements as needed.

Skills

Commercial property management

Accounting basics

Attention to detail

Written communication

Verbal communication

Customer service

Relationship management

Multitasking

Education

High school diploma or equivalent

Property management certification (preferred)

Job description

SRM Associates in Berkeley is seeking an Assistant Property Manager to oversee daily operations of a growing commercial portfolio. The role emphasizes organization, proactive problem solving, and collaboration with ownership.

You will coordinate tenant relations, oversee maintenance, assist with reporting, and help implement process improvements across operations. This position offers growth in a hands-on, entrepreneurial team environment.