Assistant Property Manager, Multifamily

Cushman Wakefield Multifamily; Houston (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Property Manager to ensure the smooth operation of multifamily communities. This role involves maintaining high service standards, building and motivating teams, and managing budgets. The ideal candidate will have strong communication skills and a background in property management. Join a dynamic environment where your contributions will enhance resident satisfaction and community performance. If you're passionate about property management and team leadership, this opportunity is perfect for you.

Qualifications

• 3+ years of Property Management experience required.
• 1+ year of management experience preferred.

Responsibilities

• Ensure smooth community operations in a fast-paced environment.
• Assist Property Manager with daily operations and compliance.

Skills

Effective communication

Customer service skills

Microsoft Office Suite proficiency

Bookkeeping skills

Sales skills

Team management

Education

Bachelor’s Degree

High School Diploma, GED, Technical or Vocational training

Tools

Microsoft Office Suite

Job description

Job Title

Assistant Property Manager, Multifamily (https://careers.cushmanwakefield.com/)

Job Description Summary

The Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high level of service at all times. They are also responsible for building and motivating high-performing teams to maximize property performance.

Essential Job Duties

1. Ensure the smooth operation of the community in a fast-paced environment.
2. Assist the Property Manager with operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy management, marketing, lease renewals, service contracts, expense control, and audits.
3. Provide superior customer service and communication to residents and prospects to enhance satisfaction, increase renewals, revenue, reputation, and profitability.
4. Complete lease and renewal paperwork according to company standards.
5. Track and evaluate advertising efforts and all client traffic.
6. Support the team by embodying the Cushman & Wakefield mission to be the best national management company.
7. Assist the Property Manager with daily on-site team operations, ensuring compliance with company policies.
8. Maintain effective on-site staff through interviewing, hiring, and coaching.
9. Maintain residents' files in accordance with standards.
10. Foster a positive living environment through prompt conflict resolution and follow-up.
11. Manage and oversee the community budget and finances.
12. Coordinate with leasing staff to meet leasing and marketing goals.

Competencies

• Effective communication and customer service skills.
• Proficiency with Microsoft Office Suite and internet navigation.
• Strong office, bookkeeping, sales skills, and excellent communication skills.
• Ability to set goals and improve staff performance.
• Supervision of daily team operations, ensuring policy compliance.
• Ability to manage a team effectively.
• Performs other duties as assigned.

Education

• Bachelor’s Degree preferred.
• High School Diploma, GED, Technical or Vocational training required.

Experience

• At least 3 years of Property Management experience.
• At least 1 year of management experience.

Work Environment

Professional office environment. Regular use of standard office equipment. Travel between properties in varying weather conditions may be required.

Physical Demands

Standing, walking, ascending/descending stairs, travel, and lifting up to 25 pounds may be required.

Other Duties

Additional duties may be assigned as needed.

Cushman & Wakefield is an Equal Opportunity Employer. For accommodation requests under the ADA, contact 1-888-365-5406.