Senior Assistant Property Manager (CRE)

Cushman Wakefield Multifamily; Houston (TX); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Senior Assistant Property Manager to support the Property Manager in overseeing operations and staff. This dynamic role involves managing tenant relations, ensuring property compliance, and maintaining financial records. The ideal candidate will possess strong organizational and communication skills, with a focus on customer satisfaction. Join a forward-thinking company that values initiative and teamwork, and take your career in property management to the next level in a supportive and engaging work environment.

Qualifications

• 2+ years in real estate property management or related field.
• Active Real Estate license or RPA/CPM designation required.

Responsibilities

• Manage building staff and handle client correspondence.
• Prepare lease abstracts and coordinate tenant activities.
• Assist in budget preparation and conduct property inspections.

Skills

Initiative

Organization Skills

Time Management

Communication Skills

Customer Focus

Multi-Tasking

Sense of Urgency

Education

Bachelor's Degree in Business

Job description

Job Title

Senior Assistant Property Manager (CRE)

Job Description Summary

Under the supervision of the Property Manager, the Senior Assistant Property Manager assists in all areas defined as part of the Property Manager role. This management position involves supervising staff, operations, and coordinating functions to ensure client facilities generate satisfactory cash flow, are maintained per standards, and achieve customer satisfaction.

Job Responsibilities

1. Manage building staff in the absence of the Property or General Manager, including all managerial functions as per their job descriptions or as directed.
2. Handle correspondence with clients, tenants, and vendors under the guidance of the Property or General Manager.
3. Maintain orderly property files, including leases and contracts.
4. Obtain and follow up on aging reports and delinquencies per policies.
5. Process invoices with proper backup according to procedures.
6. Prepare lease abstracts and monthly rent rolls for management review.
7. Coordinate tenant move-ins, move-outs, and related activities.
8. Manage tenant requests for above-standard work, including obtaining estimates and invoicing tenants.
9. Oversee maintenance of work order and purchase order systems.
10. Develop and maintain tenant service programs and ensure tenant information is current.
11. Update office procedures in the Operations Manual.
12. Ensure Certificates of Insurance are current for tenants and vendors.
13. Oversee processing of staff hours, expense reports, and check requests.
14. Manage billing processes for utility and other charges.
15. Assist in budget preparation, CAM reconciliations, financial reports, and bank deposits.
16. Conduct regular property inspections with service providers.
17. Oversee performance of contractors and service providers.
18. Supervise tenant improvement projects.

Key Competencies

• Initiative
• Organization Skills
• Time Management
• Communication Skills
• Customer Focus
• Multi-Tasking
• Sense of Urgency

Qualifications

Education: Bachelor's Degree in Business

Experience: 2+ years in real estate property management or related field

Additional Qualifications: Active Real Estate license in the state of employment or RPA/CPM designation; basic computer and building systems knowledge; understanding of reconciliation processes; ability to manage tasks and staff.

Work Environment & Physical Demands

This role operates in a professional office setting, requiring travel between properties and physical activities like climbing stairs and operating office equipment.

EEO Statement & Other Notes

Equal Opportunity employer. Accommodations available for qualified individuals under ADA. Other duties may be assigned as needed.