Assistant Property Manager (Mission Main Apartments)

WinnCompanies; Boston (MA); Hybrid; USD 48,000 - 51,000; Full time

Job summary

WinnCompanies is seeking an Assistant Property Manager to join Mission Main Apartments in Boston, MA. You will support the Property Manager in leasing, financial operations, and resident relations.

This role emphasizes strong communication, customer service, and attention to detail, with opportunities to learn Yardi or RealPage and advance in property management.

Qualifications

• High school diploma or GED required.
• Less than 1 year of relevant work experience preferred.
• Excellent verbal and written communication skills.
• Willingness to learn and be trained.
• Ability to multi-task in a fast-paced office environment.

Responsibilities

• Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
• Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
• Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
• Assist in all facets of physical and financial management as needed and assigned.
• Act as Property Manager in absence of the Manager for specified amounts of time.
• Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
• Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.

Skills

Leasing

Customer service

Communication

Multi-tasking

Education

High school diploma or GED

Tools

Yardi

RealPage

Microsoft Office

Job description

WinnCompanies is seeking an Assistant Property Manager to join our team at Mission Main Apartments a 535-unit LIHTC, Project-Based Section 8 & Market-Rate community located in Boston,MA.

In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.

The pay range for this role is $35.00-37.00 per hour, dependent on experience.

Additionally, the selected candidate will typically work: Monday through Friday, from 8:30AM to 5:00PM.

Responsibilities

• Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
• Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
• Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
• Assist in all facets of physical and financial management as needed and assigned.
• Act as Property Manager in absence of the Manager for specified amounts of time.
• Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
• Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.

Requirements

• High school diploma or GED equivalent.
• Less than 1 year of relevant work experience.
• Less than 1 year of supervisory experience.
• Experience with various computer systems, including Microsoft Office.
• Outstanding verbal and written communication skills.
• Excellent customer service skills.
• Superb attention to detail.
• Willingness to learn and be trained.
• Ability to multi-task in a fast-paced office environment.
• Ability to work with a diverse group of people and personalities.

Preferred Qualifications

• Associate's degree.
• Bilingual in English and Spanish.
• Experience with Yardi or RealPage property management software.