Assistant Property Manager - Mercy Othello Plaza

Mercy Housing; Seattle (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Early close Fridays (3 paid hours)

Paid Time off

Healthcare plans

PTO 15 days

403b + match

Volunteer Time

Parental Leave

Life Insurance

Employee Assistance Plan

Dental and Vision

Pet Insurance

Job summary

Mercy Housing is seeking an Assistant Property Manager in Seattle to support daily property operations. You will work with the Property Manager, handle resident accounts, leases, and events, and ensure compliance with HUD and Tax Credit requirements.

This on-site role requires strong customer service, attention to detail, and the ability to coordinate with front desk and maintenance teams. A background in property management and housing laws is preferred.

Qualifications

• Minimum High School Diploma or equivalent.
• 1 year of administrative, office, accounting, or customer service experience preferred.
• Knowledge of HUD, Tax Credit, and applicable housing laws is a plus.

Responsibilities

• Enter data into resident accounts receivable ledgers.
• Assist with resident records documentation and leasing from application to move‑in.
• Collect rent and other income, make deposits, and forward receipts.
• Respond to customer service requests and coordinate resident engagement and events.

Skills

Customer service

Administrative

Communication

Education

High School Diploma or equivalent

Tools

Property management software

Job description

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do, from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience are essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.

This is an on-site position.

Mercy Othello Plaza is an affordable housing apartment community in Seattle, WA.

Pay: $25.45 - $30.00/hour, dependent on experience.

Benefits

• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties

• Enters data in resident accounts receivable ledgers.
• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer services requests.
• May work outside normal business hours to respond to the needs of the property.

Minimum Qualifications

• High School Diploma or equivalent.

Preferred Qualifications

• One (1) year of administrative, office, accounting, or customer service experience.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.

Knowledge And Skills

• Adhere to complex regulatory requirements.
• Maintain resident account receivable ledgers under supervision.

This is a brief description of the position.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.