Assistant Property Manager - LIHTC & Tenant Services

West-Side-Federation-For-Senior-and-Supportive-Housing-; New York (NY); On-site; USD 37,000 - 45,000; Full time

Job summary

Westside Federation for Senior & Supportive Housing is seeking an Assistant Property Manager on-site in New York, NY. This full-time role supports building operations, rent processing, LIHTC/Section 8 compliance, and resident services to enable independent living.

Responsibilities include coordinating with social services, managing leases, completing certifications, and liaising with agencies to resolve subsidy issues. Strong administrative skills and knowledge of RealPage are desirable.

Qualifications

• Strong communication, math, and computer skills including MS Word, Excel and Outlook.
• Emotionally, mentally, and physically able to perform job responsibilities.
• Demonstrated flexibility and initiative to work both independently and as part of a team.
• Detail oriented and organized.
• Attend training sessions and conferences as required for enhancement of job skills.
• Implementing emergency procedures as necessary.
• Assisting with other duties as directed.

Responsibilities

• Process rent bills, receipts in RealPage. Process rent payments in a timely manner.
• Prepare and process Section 8 and LIHTC initial, interim, and annual certifications and ensure all are completed in a timely manner.
• Consistently follow up with applicants, residents and/or 3rd parties to obtain required eligibility / program documentation within required time frames.
• Create and maintain system for tracking / prioritizing current and accurate income certification requirements and deadlines in accordance with LIHTC, Section 8, SCRIE and DRIE.
• Prepare and maintain current, thorough, and accurate lease and income verification files, both paper and electronic, for each tenant and ensure resident files are always ready for LIHTC/Section 8 audits.
• Assist Property Manager with creating and executing lease and lease renewals.
• Accurately process move‑ins, move‑outs, unit transfers, gross rent changes and lease renewals in accordance with LIHTC, DHCR and Section 8.
• Use RealPage to enter lease information, tenant income information, tenant payments, and to produce tenant receipts, arrears reports, vacancy reports and tenant ledgers.
• Monitor and ensure correct LIHTC and Section 8 rents and utility allowances are in effect at the property.
• Actively track, report, reconcile subsidy payments from subsidy sources (e.g., HPD) and liaise with relevant agencies to resolve subsidy payment discrepancies, audit issues, and other pertinent matters.
• Assist tenant with obtaining rent ledgers, tenant verification letters, and letters to agencies to ensure the continuous of housing.
• Assist Property Manager in addressing rent arrears with written correspondence & develop plan of action to address arrears (i.e., payment plans and/or legal referrals).
• Assist Manager with staff meetings, and addressing tenant / staff complaints
• With the Property Manager, coordinate with social service staff on various tenant issues including arrears, housekeeping, disruptive behavior, room maintenance, monthly tenant meetings, etc.
• Ensure the social services department receives copies of all incident reports, tenant lists and management letters to individual residents.
• Act as liaison between tenants and staff in building manager ’s absence. This includes emergency on‑call response during non‑business hours and weekends and approving staff timesheets or PTO requests during manager ’ s absence.
• Collect all rent checks and money orders from rent deposit box and process.
• Assist manager with rent collection and arrears pursuit.
• Assist Manager with Housing Court Hearings/Trials.

Skills

Communication skills

Math skills

Computer literacy

Microsoft Word

Excel

Outlook

Education

High School Diploma or GED

2 years of related experience

Tools

Microsoft Word

Excel

Outlook

Job description

Westside Federation for Senior & Supportive Housing is seeking an Assistant Property Manager on-site in New York, NY. This full-time role supports building operations, rent processing, LIHTC/Section 8 compliance, and resident services to enable independent living.

Responsibilities include coordinating with social services, managing leases, completing certifications, and liaising with agencies to resolve subsidy issues. Strong administrative skills and knowledge of RealPage are desirable.