Assistant Property Manager - LIHTC & Resident Services

Trinity Management LLC; Taunton (MA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

15 days PTO

Paid holidays

Birthday off

Health, dental, vision from day 1

401(k)

Tuition reimbursement

Job summary

Trinity Management, LLC is seeking an experienced and customer-focused Assistant Property Manager to support the daily operations of one of our affordable housing communities. The role works closely with the Property Manager to ensure compliant operations, resident satisfaction, and timely processing of applications and certifications.

Experience with LIHTC programs and strong organizational skills are required; bilingual abilities are a plus.

Qualifications

• 2–5 years of property management experience.
• Experience with LIHTC affordable housing programs.
• LIHTC Certification Required.
• Bilingual (Spanish/Portuguese) is a plus.
• Proficiency with Microsoft Office Suite.
• Yardi experience strongly preferred.
• Strong organizational, administrative, and multitasking skills.
• Excellent customer service, communication, and conflict-resolution abilities.

Responsibilities

• Assist the Property Manager with the daily operations of the community.
• Provide outstanding customer service to residents, applicants, vendors, and visitors.
• Answer incoming calls and respond to resident inquiries in a professional and timely manner.
• Process rental applications, income verifications, certifications, and recertifications.
• Maintain compliance with LIHTC, and other affordable housing regulations.
• Organize and maintain resident files, office records, and compliance documentation.
• Process and track maintenance work orders through completion.
• Coordinate with vendors, contractors, and onsite staff.
• Process invoices
• Prepare resident correspondence, notices, and community communications.
• Assist with rent collection, delinquency follow-up, and general administrative duties.
• Support occupancy goals and resident retention efforts.

Skills

Customer service

Organizational skills

Communication

Conflict resolution

Education

LIHTC Certification

Property management experience

Tools

Yardi

Microsoft Office

Job description

Trinity Management, LLC is seeking an experienced and customer-focused Assistant Property Manager to support the daily operations of one of our affordable housing communities. The role works closely with the Property Manager to ensure compliant operations, resident satisfaction, and timely processing of applications and certifications.

Experience with LIHTC programs and strong organizational skills are required; bilingual abilities are a plus.