LIHTC Assistant Property Manager - Resident Services Lead

Trinity Management, LLC; Taunton (MA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

15 days PTO

Paid company holidays

Birthday off

Medical, Dental, Vision day 1

401(k) Retirement Plan

Tuition Reimbursement Program

Professional growth opportunities

Job summary

Trinity Management, LLC seeks an Assistant Property Manager to support daily operations at an affordable housing community in Taunton, MA. You will work with the Property Manager to ensure resident satisfaction, regulatory compliance, and smooth day-to-day operations.

The ideal candidate has LIHTC experience, strong organizational skills, and a customer-focused approach. Bilingual Spanish/Portuguese is a plus, with opportunities for professional growth.

Qualifications

• 2-5 years of property management experience required.
• Experience with LIHTC affordable housing programs required.
• LIHTC Certification Required.
• Proficiency with Microsoft Office Suite.
• Yardi experience strongly preferred.
• Strong organizational, administrative, and multitasking skills.
• Excellent customer service, communication, and conflict-resolution abilities.

Responsibilities

• Assist the Property Manager with the daily operations of the community.
• Provide outstanding customer service to residents, applicants, vendors, and visitors.
• Answer incoming calls and respond to resident inquiries in a professional and timely manner.
• Process rental applications, income verifications, certifications, and recertifications.
• Maintain compliance with LIHTC, and other affordable housing regulations.
• Organize and maintain resident files, office records, and compliance documentation.
• Process and track maintenance work orders through completion.
• Coordinate with vendors, contractors, and onsite staff.
• Process invoices.
• Prepare resident correspondence, notices, and community communications.
• Assist with rent collection, delinquency follow-up, and general administrative duties.

Skills

LIHTC experience

Customer service

Organizational skills

Communication skills

Conflict resolution

Bilingual Spanish/Portuguese

Microsoft Office

Yardi

Education

LIHTC Certification

Tools

Yardi

Microsoft Office

Job description

Trinity Management, LLC seeks an Assistant Property Manager to support daily operations at an affordable housing community in Taunton, MA. You will work with the Property Manager to ensure resident satisfaction, regulatory compliance, and smooth day-to-day operations.

The ideal candidate has LIHTC experience, strong organizational skills, and a customer-focused approach. Bilingual Spanish/Portuguese is a plus, with opportunities for professional growth.