Assistant Property Manager - Leasing, Resident Services & Operations

Banner Property; Westmont (IL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

PTO

Short- and long-term disability

Life insurance

Paid parental leave

Rent discounts

Job summary

Banner Property Management is seeking an Assistant Property Manager to support Quincy Station Apartments in Westmont, IL. You’ll assist with rent collection, leasing, resident relations, and administrative tasks across properties.

Requirements include a high school diploma or GED and at least two years of residential property management or related customer service experience. A valid driver's license and reliable vehicle are required for travel between communities; CAM or CPM is a plus.

Qualifications

• Education: High school diploma or GED required.
• Experience: Two or more years of residential property management experience or related customer service, hospitality, or sales.
• Travel: Minimal local travel between assigned communities.
• Physical: Frequent walking, stairs, standing, climbing, crouching, kneeling, and reaching. Ability to lift, push and pull up to 40 pounds.
• Valid driver's license and reliable, personal vehicle required for travel between communities.
• CAM or CPM designation is a plus.

Responsibilities

• Support monthly rent collection, posting, and resident notifications.
• Assist with delinquency management, move-out charges, deposit accounting, and reporting.
• Tour apartment homes and assist with leasing, lead follow-up, and application processing.
• Help coordinate renewals and maintain accurate resident files.
• Enter and follow up on service requests to ensure resident satisfaction.
• Contribute to marketing efforts, outreach, and online advertising.
• Maintain renters insurance compliance and support community programs and activities.
• Communicate professionally with residents, prospects, and team members.
• Exercise good judgment and act in the best interest of the community and Company.

Skills

Administrative skills

Customer service orientation

Communication

Property management experience

Hospitality

Sales experience

Multi-tasking

Education

High school diploma or GED

Job description

Banner Property Management is seeking an Assistant Property Manager to support Quincy Station Apartments in Westmont, IL. You’ll assist with rent collection, leasing, resident relations, and administrative tasks across properties.

Requirements include a high school diploma or GED and at least two years of residential property management or related customer service experience. A valid driver's license and reliable vehicle are required for travel between communities; CAM or CPM is a plus.