Resident Experience & Leasing Assistant Manager

Banner Property Manageme Llc; Westmont (IL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401(k) with company match

PTO

Short-term disability

Long-term disability

Life insurance

Paid parental leave

Rent discounts

Job summary

Banner Property Management is seeking an Assistant Property Manager to support Quincy Station Apartments in Westmont, IL. You will partner closely with the Property Manager and serve as a steady, professional presence for residents, prospects, and teammates at its location.

This role blends customer service, leasing, accounting, and operations. It's ideal for someone who is warm and approachable, organized, detail-oriented, and confident managing a variety of responsibilities.

Qualifications

• Education: High school diploma or GED required.
• Experience: Two or more years of residential property management experience or related customer service, hospitality, or sales.
• Travel: Minimal local travel between assigned communities.
• Physical: Frequent walking, stairs, standing, climbing, crouching, kneeling, reaching; ability to lift up to 40 pounds.
• Valid driver's license and reliable vehicle for travel between communities.
• CAM or CPM designation is a plus.

Responsibilities

• Support monthly rent collection, posting, and resident notifications.
• Assist with delinquency management, move-out charges, deposit accounting, and reporting.
• Tour apartment homes and assist with leasing, lead follow-up, and application processing.
• Help coordinate renewals and maintain accurate resident files.
• Enter and follow up on service requests to ensure resident satisfaction.
• Contribute to marketing efforts, outreach, and online advertising.
• Maintain renters insurance compliance and support community programs and activities.
• Communicate professionally with residents, prospects, and team members.
• Exercise good judgment and act in the best interest of the community and Company.

Skills

Customer service

Communication

Organization

Detail-oriented

Teamwork

Education

High school diploma or GED

CAM/CPM designation (nice to have)

Job description

Banner Property Management is seeking an Assistant Property Manager to support Quincy Station Apartments in Westmont, IL. You will partner closely with the Property Manager and serve as a steady, professional presence for residents, prospects, and teammates at its location.

This role blends customer service, leasing, accounting, and operations. It's ideal for someone who is warm and approachable, organized, detail-oriented, and confident managing a variety of responsibilities.