Assistant Property Manager: Leasing & Resident Services

5T Management; Chicago (IL); On-site; USD 45,000 - 53,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off

Job summary

5T Management Service Provider, a values-driven property management company serving Chicago Housing Authority communities, is seeking an Assistant Property Manager. You will support day-to-day CHA operations, handle administrative tasks, resident service, and ensure audit-ready documentation while upholding Fair Housing requirements.

The ideal candidate is dependable, organized, and service-oriented—delivering a high-quality living experience for residents while maintaining strong operational

Qualifications

• Minimum 2 years of property management, leasing, or affordable housing experience.
• Working knowledge of CHA, HUD, LIHTC, or Fair Housing programs preferred.
• Illinois Leasing License required or ability to obtain within 6 months.
• Proficiency in Yardi Voyager and Microsoft Office Suite.
• Strong organizational, communication, and customer service skills.
• Prior experience in CHA or public housing environments preferred.
• Industry certifications (COS, LIHTC, or equivalent) preferred.

Responsibilities

• Assist with leasing functions including processing applications, certifications, recertifications, lease renewals, and move-in activities.
• Maintain accurate resident files and ensure documentation is compliant with CHA, HUD, and Fair Housing requirements and audit-ready.
• Process and post rent payments accurately and timely in Yardi; prepare delinquency documentation, notices, and repayment agreements.
• Log and route resident service requests and work orders; track status and follow up for timely completion by maintenance staff.
• Prepare and distribute resident communications including newsletters, notices, and meeting materials.
• Coordinate inspections, audits, and re-exams; ensure data accuracy in Yardi and CHA systems.
• Assist with vendor scheduling, invoice processing, and administrative support for the Property Manager.
• Support preparation of weekly and monthly reports for CHA and Portfolio Management.
• Respond to resident inquiries promptly and escalate complex issues to the Property Manager as needed.
• Conduct property tours and follow up with prospective residents.

Skills

Organizational skills

Communication skills

Customer service

Education

Illinois Leasing License

Tools

Yardi Voyager

Microsoft Office Suite

Job description

5T Management Service Provider, a values-driven property management company serving Chicago Housing Authority communities, is seeking an Assistant Property Manager. You will support day-to-day CHA operations, handle administrative tasks, resident service, and ensure audit-ready documentation while upholding Fair Housing requirements.

The ideal candidate is dependable, organized, and service-oriented—delivering a high-quality living experience for residents while maintaining strong operational