Assistant Property Manager: Lead Guest Experience

Equity LifeStyle Properties, Inc.; Venice (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) employer match

Paid vacations, holidays and sick time

Job summary

Equity LifeStyle Properties, Inc. is seeking an Assistant Manager in Venice, Florida to support daily property operations and act as a liaison between guests and residents.

You will work with the Property Manager to resolve maintenance and tenant issues and ensure the smooth running of the site. The role requires a Bachelor’s degree or equivalent experience and 3+ years of budget and team management, along with strong customer service and organizational skills.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 3+ years of experience managing a budget and a team.
• Strong customer service, coordination and administrative skills.
• Basic knowledge of building structures.
• Attention to detail.
• Proficient with Microsoft Office and web-based applications.
• Valid driver’s license with good driving record and current auto insurance.

Responsibilities

• Greet prospective guests and show property, sites or homes, and amenities.
• Execute agreements with new and returning guests/residents and ensure that all parties understand the terms and conditions of their contracts.
• Respond to questions and complaints in a timely and professional manner.
• Collect overdue payments and discuss other issues that require immediate attention.
• Manage the maintenance and custodial staff of the property and oversee general maintenance, repair of buildings and grounds and housekeeping duties.
• Schedule, plan and execute functions at the property.
• Order inventory and obtain estimates for new projects.
• Manage calendars and perform general administrative tasks.
• Ensure guests and residents feel comfortable, valued and appreciated.

Skills

Budget management

Team management

Customer service

Administrative skills

MS Office

Driver's license

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office Suite

Job description

Equity LifeStyle Properties, Inc. is seeking an Assistant Manager in Venice, Florida to support daily property operations and act as a liaison between guests and residents.

You will work with the Property Manager to resolve maintenance and tenant issues and ensure the smooth running of the site. The role requires a Bachelor’s degree or equivalent experience and 3+ years of budget and team management, along with strong customer service and organizational skills.