Assistant Property Manager (Laurel Hill Apartments)

WinnCompanies; Shelby (NC); On-site; USD 35,000 - 52,000; Full time

Job summary

WinnCompanies is seeking an Assistant Property Manager to join Laurel Hill Apartments, a 100-unit affordable residential community in Shelby, NC. You will support the Property Manager in leasing, resident relations, rent collections, accounts payable/receivable, and property administration.

Responsibilities include assisting with leasing, processing applications, recertifications, and lease renewals, plus monitoring rent collections and preparing reports.

Qualifications

• High school diploma or GED required.
• Associate's degree preferred.
• Experience in property management, leasing, or customer service is a plus.
• Familiarity with property management software (Yardi, RealPage) a plus.

Responsibilities

• Support the day-to-day operations of a multifamily residential community, ensuring excellent resident service and operational efficiency.
• Assist with leasing activities, including apartment tours, application processing, recertifications, and lease renewals.
• Monitor rent collections, post payments, enforce collection policies, and assist with delinquency management.
• Respond to resident concerns and help maintain positive resident relations and customer satisfaction.
• Prepare financial reports, resident correspondence, recertification notices, and other property documentation.
• Process purchase orders, invoices, and accounts payable transactions.
• Assist with property operations, financial administration, and occupancy-related activities.
• Serve as acting Property Manager in the Manager's absence, as needed.

Skills

Microsoft Office

Customer service

Communication

Organization

Education

High school diploma or GED

Associate's degree

Tools

Yardi

RealPage

Job description

About the Opportunity

WinnCompaniesis seeking an Assistant Property Manager to join our team at Laurel Hill Apartments, a 100- unit affordable residential community located in Shelby, NC.

In this role, you will support the Property Manager in the day-to-day property management operations of the community, including leasing, resident relations, rent collections, accounts payable, accounts receivable, and property administration. This is an excellent opportunity for someone looking to build a career in multifamily housing and property management.

Responsibilities:

• Support the day-to-day operations of a multifamily residential community, ensuring excellent resident service and operational efficiency.
• Assistwith leasing activities, including apartment tours, application processing, recertifications, and lease renewals.
• Monitor rent collections, post payments, enforce collection policies, andassistwith delinquency management.
• Respond to resident concerns and helpmaintainpositive resident relations and customer satisfaction.
• Prepare financial reports, resident correspondence, recertification notices, and other property documentation.
• Processpurchaseorders, invoices, and accounts payable transactions.
• Assistwith property operations, financial administration, and occupancy-related activities.
• Serve asactingProperty Manager in the Manager's absence, as needed.

Requirements:

• High school diploma or GED equivalent.
• Up to 1 year of experience in property management, leasing, customer service, administrative support, ora relatedfield.
• Up to 1 year of supervisory,team lead,leadership, or mentoring experience.
• Proficiencywith Microsoft Office and web-based business applications.
• Strong customer service, communication, and organizational skills.
• Attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Willingness to learn and grow within the property management industry.
• Ability to work effectively with diverse residents, colleagues, and vendors.

Preferred Qualifications:

• Associate's degree.
• Experience with Yardi, RealPage, or other property management software.
• Experience in multifamily housing, affordable housing, LIHTC, HUD, or Section 8 environments.
• Knowledge of leasing, resident retention, and property operations.