Assistant Property Manager II

Liberty Military Housing; Norfolk (VA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Platinum-Level Medical, Dental & I

Employee Stock Ownership Plan (ESOP)

401(k) Retirement Plan with Company We

Education Reimbursement up to $5,250/年

Generous Paid Time Off with 10 paid h

Wellness Benefits including free gym

Bonus Incentives (monthly & quarterly)

Career Growth Opportunities

Life and AD&D Insurance

Job summary

Liberty Military Housing is seeking an Assistant Property Manager to handle day-to-day bookkeeping, rent collections, and customer service for military housing communities in the Norfolk area.

You will support budgeting, supervise office staff, and coordinate with vendors to ensure property upkeep and resident satisfaction. This role requires strong organizational skills and flexible scheduling.

Qualifications

• 2+ years of residential property management or administrative/bookkeeping experience.
• Proficiency with computers, Word, Excel and email; familiarity with Yardi/Payscan preferred.
• Fair Housing certification required or obtained within 2 weeks of employment.

Responsibilities

• Bookkeeping of the community, including paying bills, PO creation, A/P, A/R, delinquencies and invoicing.
• Assist District Manager with budget and financial goals.
• Train, coach and supervise office staff.
• Collect rents and send delinquency/balance notices; maintain records of all transactions.
• Manage vendor/contractor communications and billing; respond to resident concerns promptly.
• Perform general office duties and data entry into Payscan, Yardi and other systems.

Skills

Property management

Bookkeeping

Customer service

Yardi

Payscan

Excel

Communication

Tools

Yardi

Payscan

MS Office

Job description

Overview

Liberty Military Housing – Own your passion forservice!

About Liberty Military Housing

Liberty Military Housing is one of the largest providers of military family housing in the United States. In partnership with theUS military, we are committed to delivering safe,high-qualityhomes and exceptional service to thefamilies ofmen and women who serve our country.We’reseeking dedicated team members for a variety of roles and offer excellent benefits, training, development, and opportunities for advancement. Ifyou’reready to grow your career and become anemployee owner, explore our currentopportunitiestoday.

What We Provide You:

Liberty Military Housing is committed to supporting our team members in every aspect of life—from career development to family needs and overall health and wellness. We proudly offer a comprehensive and competitive benefitsand incentivepackage that includes:

• Platinum-Level Medical, Dental & Vision Coveragewith affordable premiums

• Employee Stock Ownership Plan (ESOP)become anemployee ownerwith retirement savings

• 401(k) Retirement Plan with Company Match

• Education Reimbursementup to$5,250 per year

• Generous Paid Time Off, including vacation, sick time, and10 paid holidays

• Wellness Benefits,including free gym access andadditionalwellness programs
• Quarterly & Monthly Bonus Incentives

• Career Growth Opportunities,Unlock your potential with immersive,hands-ontraining designed to elevate your skills, help you advance, and build a rewardinglong-termcareer with a company that truly invests in your future

• Life and AD&D Insurance

Responsibilities

A Day in the Life of an Assistant Property Manager:

As a Liberty Military Housing Assistant Property Manager, you will maintain and manage the day-to-day bookkeeping operations. You will assist with the supervision of on-site personnel andrequires effective customer service skills, the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing’s quality customer satisfaction standards.

An Assistant Property Manager Responsibilities include, but not limited to:

• Bookkeeping of the community, including paying bills, creating and receiving purchase orders, change orders, processing of A/P, A/R, delinquencies, collections, and invoicing.
• Assisting the District Manager with the community budget and achievement of operational and financial goals.
• Assistingwith various duties, including training, coaching and supervision of office staff.
• Collection of outstanding rents, prepares and sends delinquency and balance due letters to residents.
• Maintaining accurate records of all bookkeeping transactions; adjusts ledgers, prepares/reconciles delinquency reports, verifies/adjusts BAH, and submits write-off packages.
• Providing constant vendor/contractor communications concerning billing and invoicing.
• Promoting positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
• Assisting and mentoring Customer Service Representatives and other office staff with duties and resident relations.
• Performing other general office duties, i.e. phones, filing, special projects and assignments, as needed.
• Performing various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
• Composing and distributing of correspondence/notices (rent collections, violation notices, reminders, community events, etc.).
• Participating in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure the community is well maintained according to LMH's quality standards.
• Participating and attending various department or regional meetings, seminars, or work-related events.
• Operate a company or personal vehicle to travel to various locations for work purposes.

Qualifications

What You Need for Success:

• Position requires 2 or more years of residential property management or administrative/bookkeeping experience.
• Proficiency and working knowledge of personal computers, keyboard, Internetsearch and email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
• Fair Housing certification, if not certified, must be obtained within 2 weeks of employment.
• Effective communication and interaction with management team, military partners, co-workers, vendors or residents sufficient to exchange or convey information and to give and receive work direction.
• Strong customer service and interpersonal skills.
• Ability to multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
• Must possess a positive and professional demeanor in all interactions, under all circumstances.
• Must possess a valid driver's license. Ability to operate a company or personal vehicle or electrical cart.
• Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.
• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

Pay Range: $25.00 - $28.50 Hourly