Assistant Property Manager II

Liberty Military Housing; Joint Base Lewis-McChord (WA); On-site; USD 80,231,000 - 91,693,000; Full time

Benefits offered by this job

Medical, Dental & Vision

ESOP

401(k) match

Education reimbursement

Paid time off

Wellness benefits

Bonus incentives

Career growth

Life Insurance

Job summary

Liberty Military Housing is seeking an Assistant Property Manager to support the District Manager in a multi‑family community. You will handle resident relations, front‑office tasks, bookkeeping and vendor communications, ensuring LMH’s high service standards.

Ideal candidates have 2+ years in residential property management, proficiency with Yardi/Payscan, and a valid driver's license; ability to travel to regional locations. Competitive benefits offered, including ESOP and 401(k) match.

Qualifications

• 2+ years of residential property management experience.
• Supervisory experience preferred.
• Proficient with Yardi/Payscan and MS Office.
• Fair Housing certification required within 2 weeks of employment.
• Strong customer service and communication skills.
• Valid driver's license and ability to travel regionally.

Responsibilities

• Assist District Manager with day‑to‑day operations of a multi‑family community.
• Oversee resident relations and customer service follow‑up.
• Supervise on‑site personnel and administrative tasks.
• Manage bookkeeping, payables/receivables, and delinquencies.
• Coordinate budgets, vendor communications, and reporting.
• Conduct property walks and assist with inspections as needed.
• Maintain records and support training of office staff.

Skills

Property management

Supervisory experience

Customer service

Communication

Multitasking

Flexible schedule

Education

Fair Housing Certification

Tools

Yardi

Payscan

Microsoft Office

Job description

Overview

Liberty Military Housing – Own your passion for service!

About Liberty Military Housing

Liberty Military Housing is one of the largest providers of military family housing in the United States. In partnership with the US military, we are committed to delivering safe, high-quality‑ homes and exceptional service to the families of men and women who serve our country. We’re seeking dedicated team members for a variety of roles and offer excellent benefits, training, development, and opportunities for advancement. If you’re ready to grow your career and become an employee owner, explore our current opportunities today.

What We Provide You

Liberty Military Housing is committed to supporting our team members in every aspect of life—from career development to family needs and overall health and wellness.

We proudly offer a comprehensive and competitive benefits and incentive package that includes:

• Platinum-Level Medical, Dental & Vision Coverage with affordable premiums
• Employee Stock Ownership Plan (ESOP) become an employee owner with retirement savings
• 401(k) Retirement Plan with Company Match
• Education Reimbursement up to $5,250 per year
• Generous Paid Time Off, including vacation, sick time, and 10 paid holidays
• Wellness Benefits, including free gym access and additional wellness programs
• Quarterly & Monthly Bonus Incentives
• Career Growth Opportunities. Unlock your potential with immersive, hands‑on training designed to elevate your skills, help you advance, and build a rewarding long‑term career with a company that truly invests in your future.
• Life and AD&D Insurance

Responsibilities

A Day in the Life of an Assistant Property Manager

As a Liberty Military Housing Assistant Property Manager, you will be responsible for assisting the District Manager with the day‑to‑day operations of a multi‑family residential community. Your responsibilities will include resident relations, customer service follow up, supervision of on‑site personnel and various administrative functions. Your role requires effective customer service skills, the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing’s quality customer satisfaction standards.

Responsibilities include, but not limited to:

• Directly responsible for the bookkeeping of the community, including paying bills, creating and receiving purchase orders, change orders, processing of A/P, A/R, delinquencies, collections, and invoicing.
• Assisting the District Manager with the community budget and achievement of operational and financial goals.
• Assists with various duties, including training, coaching and supervision of office staff.
• Collection of outstanding rents, prepares and sends delinquency and balance due letters to residents.
• Maintains accurate records of all bookkeeping transactions; Adjusts ledgers, prepares and reconciles delinquency reports, verifies/adjusts BAH, and submits write-off packages.
• Provides constant vendor/contractor communications concerning billing and invoicing.
• Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
• Assists and mentors Customer Service Representatives and other office staff with duties and resident relations.
• Performs other general office duties, i.e. phones, filing, special projects and assignments, as needed.
• Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company‑related systems).
• Composing and distributing of correspondence/notices (rent collections, violation notices, reminders, community events, etc.).
• May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make‑readies, quality control, etc.) to ensure the community is well maintained according to LMH’s quality standards.
• Participates and attend various department or regional meetings, seminars, or work‑related events.
• Operate a company or personal vehicle to travel to various locations for work purposes.

Qualifications

What An Assistant Property Manager Needs for Success:

• Position requires 2 or more years of residential property management, supervisory experience preferred.
• Proficiency and working knowledge of personal computers, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
• Fair Housing certification, if not certified, must be obtained within 2 weeks of employment.
• Effective communication and interaction with management team, military partners, co‑workers, vendors or residents; sufficient to exchange or convey information and to give and receive work direction.
• Strong customer service and interpersonal skills.
• Ability to multi‑task, prioritize and complete assigned duties to ensure operational objectives are achieved.
• Must possess a positive and professional demeanour in all interactions, under all circumstances.
• Must possess a valid driver's license. Ability to operate a company or personal vehicle or electrical cart.
• Must be available to work a flexible schedule, including weekends, off‑hours and emergencies, as required.
• Knowledge of OSHA laws and regulations.
• Ability to travel to other regional locations for work, training, meetings and other work‑related activities.

Pay Range: $28.00 - $32.00 Hourly