Assistant Property Manager II

Liberty Military Housing; Maryland; On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical-Dental-Vision Coverage

ESOP

401(k) Match

Education Reimbursement

Paid Time Off

Wellness Benefits

Bonus Incentives

Career Growth

Life/AD&D Insurance

Job summary

Liberty Military Housing is seeking an Assistant Property Manager to support the District Manager in daily operations of a multi-family community. You will handle resident relations, customer service, and supervise on-site staff, ensuring service excellence and adherence to LMH quality standards.

The role requires bookkeeping, budget support, and coordination with vendors. A valid driver’s license and flexibility to work weekends or emergencies are necessary.

Qualifications

• 2+ years of residential property management experience.
• Proficiency with PCs and MS Office; familiarity with Yardi or Payscan preferred.
• Fair Housing certification required within 2 weeks of employment if not already certified.
• Effective communication and strong customer service skills.
• Valid driver’s license and ability to travel between locations.

Responsibilities

• Assist the District Manager with day-to-day operations of a multi-family community.
• Oversee resident relations and customer service follow-up; supervise on-site staff.
• Handle bookkeeping tasks: pay bills, purchase orders, A/P, A/R, delinquencies, invoicing.
• Assist with community budgeting and achievement of financial goals.
• Maintain accurate records and reconcile delinquency reports; manage vendor communications.

Skills

Property Management

Supervisory Experience

Customer Service

Office Software (MS Office)

Budgeting & Financials

Tools

Yardi

Payscan

Job description

Overview

Liberty Military Housing – Own your passion forservice!

About Liberty Military Housing

Liberty Military Housing is one of the largest providers of military family housing in the United States. In partnership with theUS military, we are committed to delivering safe,high-qualityhomes and exceptional service to thefamilies ofmen and women who serve our country.We’reseeking dedicated team members for a variety of roles and offer excellent benefits, training, development, and opportunities for advancement. Ifyou’reready to grow your career and become anemployee owner, explore our currentopportunitiestoday.

What We Provide You:

Liberty Military Housing is committed to supporting our team members in every aspect of life—from career development to family needs and overall health and wellness. We proudly offer a comprehensive and competitive benefitsand incentivepackage that includes:

• Platinum-Level Medical, Dental & Vision Coverage with affordable premiums

• Employee Stock Ownership Plan (ESOP) become anemployee ownerwith retirement savings

• 401(k) Retirement Plan with Company Match

• Education Reimbursement up to$5,250 per year

• Generous Paid Time Off, including vacation, sick time, and10 paid holidays

• Wellness Benefits,including free gym access andadditionalwellness programs
• Quarterly & Monthly Bonus Incentives

• Career Growth Opportunities,Unlock your potential with immersive,hands-ontraining designed to elevate your skills, help you advance, and build a rewardinglong-termcareer with a company that truly invests in your future

• Life and AD&D Insurance

Responsibilities

A Day in the Life of an Assistant Property Manager:

As a Liberty Military Housing Assistant Property Manager, you will be responsible for assisting the District Manager with the day-to-day operations of a multi-family residential community. Your responsibilities will include resident relations, customer service follow up, supervision of on-site personnel and various administrative functions. Your role requires effective customer service skills, the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing’s quality customer satisfaction standards.

An Assistant Property Manager'sResponsibilities include, but not limited to:

• Directly responsible for the bookkeeping of the community, including paying bills, creating and receiving purchase orders, change orders, processing of A/P, A/R, delinquencies, collections, and invoicing.
• Assisting the District Manager with the community budget and achievement of operational and financial goals.
• Assists with various duties, including training, coaching and supervision of office staff.
• Collection of outstanding rents, prepares and sends delinquency and balance due letters to residents.
• Maintains accurate records of all bookkeeping transactions; Adjusts ledgers, prepares and reconciles delinquency reports, verifies/adjusts BAH, and submits write-off packages.
• Provides constant vendor/contractor communications concerning billing and invoicing.
• Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
• Assists and mentors Customer Service Representatives and other office staff with duties and resident relations.
• Performs other general office duties, i.e. phones, filing, special projects and assignments, as needed.
• Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
• Composing and distributing of correspondence/notices (rent collections, violation notices, reminders, community events, etc.).
• May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure the community is well maintained according to LMH’s quality standards.
• Participates and attend various department or regional meetings, seminars, or work-related events.

• Operate a company or personal vehicle to travel to various locations for work purposes.

Qualifications

What An Assistant Property Manager Needs for Success:

• Position requires 2 or more years of residential property management, supervisory experience preferred.
• Proficiency and working knowledge of personal computers, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
• Fair Housing certification, if not certified, must be obtained within 2 weeks of employment.
• Effective communication and interaction with management team, military partners, co-workers, vendors or residents; sufficient to exchange or convey information and to give and receive work direction.
• Strong customer service and interpersonal skills.
• Ability to multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
• Must possess a positive and professional demeanour in all interactions, under all circumstances.

• Must possess a valid driver's license. Ability to operate a company or personal vehicle or electrical cart.

• Must be available to work a flexible schedule, including weekends, off-hours and emergencies, as required.
• Knowledge of OSHA laws and regulations.
• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

Pay Range: $23.00 - $28.50 Hourly