Assistant Property Manager (HUD Property)

Polinger Company; Vienna, Northern (VA, KY); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Generous benefits

Opportunities for professional growth

Job summary

Polinger Company is seeking an Assistant General Manager for a high-rise senior living community in Vienna, Virginia. The role involves managing all aspects of the community, ensuring exceptional customer service, timely rent collection, and oversight of lease paperwork.

Qualified candidates should have a minimum of 5 years in HUD or Tax Credit settings and a bachelor's degree or relevant certifications. Proficiency in Microsoft Excel and Yardi software is required. Join our family-owned company known for its supportive culture and longevity in the team.

Qualifications

• Minimum 5 years of HUD and/or Tax Credit background.
• Excellent organizational skills: the ability to prioritize tasks, multitask.
• Ability to conduct oneself in a professional manner.

Responsibilities

• Supervise monthly rent collection and late notices.
• Maintain high standards of customer service and resident retention.
• Ensure timely rent collection and complete re-certifications.

Skills

Customer service

Organization

Written communication

Oral communication

Multitasking

Education

Bachelor's degree or ARM@, CPM@, or CAM@ certification

Tools

Microsoft Excel

Yardi software

Job description

Description

Polinger Company is an established family-owned and operated full-service real estate organization that offers numerous opportunities in a wide range of disciplines and career paths. Our corporate culture is responsible for more than half of the corporate team being with the company for 10 years or longer. This type of longevity is unique but not surprising given the combination of outstanding working conditions, generous benefits, and opportunities to grow and develop professionally and personally.

The Assistant General Manager, under the direction of the General Property Manager, in managing all aspects of a high-rise senior living community in accordance with the goals, policies, and procedures of Polinger and the building owners and HUD. The position requires exceptional customer service, organization, and written/ oral communication skills.

Main Responsibilities

• Assistant Manager must communicate effectively with General Manager, residents, other staff members and vendors. Supervise monthly rent collection, late notices, deposit accounting, annual rent increases, and lease renewals.
• Maintain a high standard of customer service and resident retention.
• Ensure timely rent collection.
• Complete re certifications on time.
• Pull EIV reports for residents in the correct periods. Pull needed EIV property reports.
• Oversee and approve all lease-related paperwork in an accurate and timely manner and audit resident accounts and files.
• Process and transmit all paperwork VHDA, TRACS and HUD.
• Maintain resident files in accordance with HUD and Virginia Housing.
• Process move-outs, move-ins and any adjustments to rental amounts in a timely fashion.
• Keep General Manager and staff informed of any recent updates.
• Help maintain a stable and conducive work environment for all staff.
• Maintain a professional and courteous attitude toward all residents, property staff, vendors, and the public.
• Help motivate, team, and assist with the growth of team members.
• Assist with renting of the apartments and maintaining the waitlist and complete all follow-ups, as required by HUD.
• Ensure the resident files are secure and security is maintained.
• Attend resident events.

Requirements

• Minimum 5 years of HUD and or Tax Credit background.
• Bachelor's degree, ARM@, CPM@, or CAM@ certification preferred.
• Proficient in Microsoft Excel and Yardi software.
• Excellent organizational skills: the ability to prioritize tasks, multitask.
• Ability to conduct oneself in a professional manner and to effectively communicate with all levels of management, residents, owners, vendors, and community staff.

Competencies

• Communicate effectively both verbally and in writing, utilizing spellcheck to minimize grammar and spelling errors.
• Maintain a calm demeanor in emergency situations.

Physical abilities/Working Conditions:

• Prolonged walking and standing.

Polinger Company is an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.