ASSISTANT PROPERTY MANAGER

Gene B. Glick Company; Virginia Beach (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Vacation/Paid time off

Paid holidays

Medical, dental, and vision insurance

Apartment discount

Outstanding 401K plan with generous-m;

Excellent advancement opportunities

Job summary

Gene B. Glick Company is seeking an Assistant Property Manager for the Carriage House Virginia Beach community. You will support the Property Manager to maintain cash flow, ensure quality property upkeep, and deliver customer satisfaction.

The role requires strong communication, organizational skills, and a willingness to perform weekend shifts and travel for training. Spanish language skills are a plus, and a valid driver's license is required.

Qualifications

• High school diploma or equivalent.
• Property management experience preferred.
• Detail oriented and organized.
• Valid driver's license in the state of residence.
• Willing to work weekends and travel for training/meetings.
• Effective verbal and written communication.
• Spanish language skills are a plus.

Responsibilities

• Answer telephone and email inquiries from residents and prospects.
• Follow up with prospects to schedule showings.
• Assist with move-ins, move-outs, certifications, and renewals.
• Greet prospects, tour models, explain occupancy terms and amenities.
• Close sales and collect deposits or applications when needed.
• Follow up with prospects to secure leases.
• Determine eligibility of residents per regulations and company rules.
• Assist with marketing surveys.
• Pursue and collect rent, help with delinquencies and filings.
• Investigate complaints and resolve issues per management rules.
• Prepare and maintain accurate records and reports.
• Maintain confidentiality of resident data.
• Coordinate information with other departments as needed.
• Ensure all activities comply with HUD and Fair Housing.

Skills

Customer service

Communication

Spanish (plus)

Detail oriented

Driver's license

Schedule flexibility

Travel for training

Education

High School Diploma or GED

Job description

Job Description

We are looking for an exceptional Assistant Property Manager to join our team at our 200-unit Carriage House Virginia Beach apartment community!

The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.

• Virginia Beach, Virginia
• Property Management - Rental Office
• 4098

Responsibilities

• Promptly answer telephone and e-mail inquiries from residents and prospective residents.
• Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.
• Assist with completing move-ins, move-outs, certifications, and renewals.
• Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Assist with marketing surveys.
• Pursue and collect rent payments, assist with delinquencies, and court filings.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit, and maintain accurate records, reports, and documents.
• Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).
• Provide information and reports in coordination with other departments as needed.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Qualifications

• High school diploma or equivalent combination of education, training, or experience.
• Property Management experience preferred.
• Must be detail oriented and organized.
• Must have and maintain a valid driver's license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be willing to travel for training and meetings.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.
• Fluent in Spanish is a plus.

Glick is a great place to work with a family-oriented culture.

• vacation/paid time off
• paid holidays
• medical, dental, and vision insurance
• apartment discount
• outstanding 401K plan with generous matching.

There's also an excellent opportunity for advancement.