ASSISTANT PROPERTY MANAGER

Gene B. Glick Company; Toledo (OH); On-site; USD 34,000 - 46,000; Full time

Job summary

Gene B. Glick Company in Toledo, OH is seeking an exceptional Assistant Property Manager to join Briarwood of Toledo, a 200-unit apartment community.

You will assist the Property Manager to maintain occupancy, ensure cash flow, and uphold company standards while delivering excellent resident service. Responsibilities include handling inquiries, scheduling tours, processing move-ins and renewals, collecting rent, addressing complaints, and maintaining accurate records in compliance with HUD and

Qualifications

• High school diploma or equivalent required.
• Property Management experience preferred.
• Must be detail oriented and organized.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be willing to travel for training and meetings.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.
• Fluent in Spanish is a plus.

Responsibilities

• Promptly answer telephone and e-mail inquiries from residents and prospective residents.
• Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.
• Assist with completing move-ins, move-outs, certifications, and renewals.
• Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Assist with marketing surveys.
• Pursue and collect rent payments, assist with delinquencies, and court filings.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit, and maintain accurate records, reports, and documents.
• Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).
• Provide information and reports in coordination with other departments as needed.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Skills

Customer service

Communication skills

Detail oriented

Organization

Spanish language

Education

High school diploma or equivalent

Job description

We are looking for an exceptional Assistant Property Manager to join our team at our 200-unit Briarwood of Toledo apartment community! The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.

• Toledo, Ohio
• Property Management - Rental Office
• 4067

Responsibilities

• Promptly answer telephone and e-mail inquiries from residents and prospective residents.
• Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.
• Assist with completing move-ins, move-outs, certifications, and renewals.
• Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Assist with marketing surveys.
• Pursue and collect rent payments, assist with delinquencies, and court filings.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit, and maintain accurate records, reports, and documents.
• Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).
• Provide information and reports in coordination with other departments as needed.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Qualifications

• High school diploma or equivalent combination of education, training, or experience.
• Property Management experience preferred.
• Must be detail oriented and organized.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be willing to travel for training and meetings.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.
• Fluent in Spanish is a plus.

Glick is a great place to work with a family-oriented culture. We offer an excellent benefit package that includes vacation/paid time off, paid holidays, medical, dental, and vision insurance, apartment discount as well as an outstanding 401K plan with generous matching. There's also an excellent opportunity for advancement.