Assistant Property Manager

SSG Management; Tampa (FL); On-site; USD 75,000 - 85,000; Full time

Job summary

A leading company in commercial property management is seeking an Assistant Property Manager to support the day-to-day operations of its portfolio. This full-time role involves managing tenant requests, coordinating maintenance, and ensuring compliance with various regulations. The ideal candidate will have experience in property management and strong communication skills.

Qualifications

• Experience with tenant relations and vendor management essential.
• Knowledge of lease terms and budgeting important.
• Positive attitude and strong communication skills crucial.

Responsibilities

• Respond to tenant and vendor inquiries efficiently.
• Oversee flow of work orders and maintain accurate property records.
• Assist in managing operating expenses and compliance with regulations.

Skills

Customer service

Organizational skills

Interpersonal communication skills

Time management

Proactive attitude

Education

2+ years of experience in commercial property management

Understanding of commercial property management

Tools

MS Office

MS Excel

Appfolio

Job description

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The Assistant Property Manager is responsible for providing support in the day-to-day operations and administration of all aspects of property management for the commercial real estate portfolio. This individual will assist in ensuring properties are well-maintained, tenants are supported, and administrative tasks are efficiently handled. This involves responding to tenant calls and requests, tracking and coordinating responses to reported maintenance issues, coordinating with vendors, and assisting with lease administration. This position is also responsible for various accounts payable, administrative, and receptionist tasks. The ideal candidate has experience in commercial property management and is comfortable interacting with tenants, vendors, and internal teams.

Essential Duties and Responsibilities:

·Serve as a point of contact for tenant inquiries, maintenance requests, and lease compliance issues.

• Respond to tenant calls and e-mails efficiently and effectively.
• Coordinate tenant move-ins and move-outs.
• Assist Operations Manager with tenant lease compliance communications, including notices and violation letters.

·Serve as a point of contact for vendor inquiries and compliance issues.

• Respond to vendors calls and e-mails efficiently and effectively.
• Maintain vendor files, including verification of vendor insurance compliance and tax ID.

Property Operations:

·Support Facilities and Maintenance Manager in obtaining bids and assist with bid and contract execution.

·Coordinate and schedule vendors for inspections, repairs, and construction.

·Assist Facilities and Maintenance Manager in coordinating and scheduling Maintenance Technicians for inspections, repairs, and upkeep.

• Oversee flow of work orders, including creation of work orders and follow-up of work orders to verify satisfactory completion.
• Maintain accurate property records, including service contracts, utility account information, infrastructure dates and information, and vendor insurance.
• Support in preparation of annual budgets and reserve studies.
• Assist in managing operating expenses in line with annual budgets and reserve studies.
• Assist with maintenance invoice processing and expense tracking.
• Schedule and prepare check and ACH payments to vendors, including resolution of invoice and payment discrepancies.
• Answer general office phone line and monitor voicemail.

Compliance & Risk Management:

• Ensure properties comply with local, state, and federal regulations.
• Assist Facilities and Maintenance Manager in maintaining safety protocols and emergency response plans.
• Work on special projects and perform additional duties as assigned

Education and Experience Required

·2+ years of experience in commercial property management, retail experience preferred.

• Understanding of commercial property management, including rules and regulations.
• Knowledge of lease terms, commercial property operations, vendor contracts, and budgeting.
• Competency in MS Office, MS Excel, and relevant databases and software.
• Experience with Appfolio or other property management software a plus.
• Demonstrable customer service / tenant relations experience.
• Strong organizational, time management, and interpersonal communicationskills.
• Positive and proactive attitude.
• Valid Driver’s License and personal insurance coverage pursuant to Company policies.

Physical Requirements:

·Prolonged periods sitting at a desk and/or working on a computer/tablet/smartphone.

·Reliable transportation for travel to and between facilities/properties

Job Type: Full-Time

Pay Range: Subject to experience and areas of expertise.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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