Assistant Property Manager

Keeley Properties; St. Louis (MO); On-site; USD 40,000 - 50,000; Full time

Job summary

A property management company in St. Louis, MO, is seeking an Assistant Property Manager to handle resident concerns, process lease applications, and assist in managing properties. The ideal candidate must have customer service experience and proficiency in Microsoft Office. A high school diploma is required, and further education is preferred. This role supports a dynamic environment focused on community engagement and tenant satisfaction.

Qualifications

• Real estate, property management, or customer service experience required.
• Expected to complete Fair Housing and OSHA certifications.
• Ability to travel to various property sites if necessary.

Responsibilities

• Resolve questions, requests, and complaints from residents.
• Conduct credit checks and process applications.
• Manage records and leases associated with residents.

Skills

Real estate knowledge

Customer service

Communication skills

Education

High school diploma or GED

Associate or bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Yardi

Onsite

Job description

Overview

Keeley Properties is looking to hire an Assistant Property Manager to join our team in St. Louis, MO.

Primary responsibilities and expectations:

• Addresses and promptly resolves questions, requests, and complaints from residents.
• Process applications, conducts credit checks, and other paperwork related to the initiation of a lease.
• Process rent payments, generate statements, review accounts payable and accounts receivable, and assist in handling resident invoice issues.
• Follow up with incoming leads.
• Manage the move-in process from signing the lease to physical move-in.
• Manage records and files associated with resident leases.
• Distribute and collect leases and ensure that all required legal documents are signed.
• Interview new prospective residents and provide tours of the property.
• Assist the property manager in vendor management, budgets, and accounts.
• Participate in planning of residential and commercial events, and assist in set up, operation, and tear down of events.
• Complete monthly property walks of all buildings to assess physical condition, janitorial standards, and any repairs needed.
• Assist in the completion of resident requests.

Minimum qualifications

• High school diploma or GED required; associate or bachelor’s degree preferred.
• Real estate, property management, or customer service experience required.
• Expected to complete necessary Fair Housing and Occupational Safety and Health Administration certifications.
• Knowledge of the real estate industry, including market trends, prices, and state and federal housing regulations.
• Proficiency in basic computer programs including Microsoft Word and Excel. Knowledge of Yardi and Onsite or other property management software is a plus.
• Ability to travel to various property sites if necessary.
• Strong communication skills with the ability to calmly resolve disputes or complaints; works well with a team.

All candidates agree to complete an assessment for selection and pre-employment drug screen.

EOE/AA M/F/Disabled/Vet

All Keeley Brands (Keeley Construction Group, Keeley Properties, Keeley Restoration, Keeley Companies) do not accept unsolicited resumes from search firms, headhunters, or agencies. Any resume submitted to any employee of a Keeley company without a prior written search agreement will be considered unsolicited and the property of any Keeley Company. Please, no phone calls or emails.

All Keeley companies are proud to be an equal opportunity employer regardless of race, color, gender, age, sexual orientation, gender identity, gender expression, religious beliefs, marital status, genetic information, national origin, disability, protected veteran status, or any other basis protected by federal, state, or local law.