ASSISTANT PROPERTY MANAGER

Gene B. Glick Company; Indianapolis (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Vacation / PTO

Medical insurance

Dental insurance

Vision insurance

Apartment discount

401(k) with company match

Job summary

Gene B. Glick Company seeks an Assistant Property Manager for our Indianapolis community to help maximize cash flow, maintain standards, and support the Property Manager in daily operations.

You will interact with residents, tour models, process applications, handle renewals, and assist with marketing and leasing efforts. The role requires strong organizational skills, communication ability, and willingness to travel for training.

Qualifications

• High school diploma or equivalent.
• Property Management experience preferred.
• Must be detail oriented and organized.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be willing to travel for training and meetings.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.
• Fluent in Spanish is a plus.

Responsibilities

• Answer inquiries from residents and prospective residents promptly.
• Follow up with prospective residents to schedule tours.
• Assist with move-ins, move-outs, certifications, and renewals.
• Greet and tour residents, explain terms of occupancy and amenities.
• Close sales, collect deposits, and process applications.
• Follow up with prospective residents to secure leases.
• Ensure eligibility of residents per regulations and company procedures.
• Assist with marketing surveys and reporting.
• Support rent collection and address delinquencies and disputes.
• Prepare and maintain accurate records and reports.
• Maintain confidentiality of resident data.
• Coordinate information with other departments as needed.
• Ensure all activities comply with HUD and Fair Housing rules.

Skills

Detail oriented

Communication skills

Spanish (desirable)

Driver's license

Customer service

Education

High school diploma or equivalent

Job description

Overview

We are looking for an exceptional Assistant Property Manager to join our team at our 358-unit Bradford Lake apartment community!

The Assistant Property Manager is responsible for ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.

Responsibilities

The Assistant Property Manager must be able to perform the following tasks:

• Promptly answer telephone and e-mail inquiries from residents and prospective residents.
• Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.
• Assist with completing move-ins, move-outs, certifications, and renewals.
• Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Assist with marketing surveys.
• Pursue and collect rent payments, assist with delinquencies, and court filings.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit, and maintain accurate records, reports, and documents.
• Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).
• Provide information and reports in coordination with other departments as needed.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Qualifications

• High school diploma or equivalent combination of education, training, or experience.
• Property Management experience preferred.
• Must be detail oriented and organized.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be willing to travel for training and meetings.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.
• Fluent in Spanish is a plus.

Glick is a great place to work with a family-oriented culture. We offer an excellent benefit package that includes vacation/paid time off, paid holidays, medical, dental, and vision insurance, apartment discount as well as an outstanding 401K plan with generous matching. There's also an excellent opportunity for advancement.