Assistant Property Manager

Shelter Corporation; San Antonio (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Shelter Corporation in San Antonio, TX seeks an Assistant Property Manager to support daily operations across affordable housing communities, including leasing support, financials, and compliance with LIHTC, HUD, and Section 8.

Responsibilities include processing rent, resident relations, vendor coordination, property management system data entry (Yardi), reporting occupancy and delinquency, and assisting with evictions and audits.

Qualifications

• High school diploma or equivalent.
• 3-5+ years of affordable housing experience.
• 3+ years HUD experience in project-based Section 8 compliance.
• Experience with leasing, collections, and compliance processes.
• Experience with Yardi or similar property management systems preferred.

Responsibilities

• Supporting daily office operations and ensuring consistent coverage.
• Processing rent payments and maintaining accurate resident ledgers.
• Managing delinquency, notices, and payment plans in alignment with company policy.
• Assisting with eviction processes and monthly financial reporting.
• Supporting compliance with LIHTC, HUD, and Section 8 program requirements.
• Processing certifications and maintaining audit-ready resident files.
• Processing applications, leases, move-ins, and move-outs.
• Supporting leasing efforts, follow-ups, and occupancy goals.
• Responding to resident concerns and assisting with conflict resolution.
• Ensuring timely communication and delivery of notices.
• Coordinating with maintenance on work orders and unit turns.
• Tracking work orders and supporting vendor coordination as needed.
• Maintaining accurate records within property management systems.
• Assisting with reporting on occupancy, delinquency, and compliance metrics.
• Supporting team training and reinforcing operational expectations.
• Performing additional duties and special projects as assigned.

Skills

organizational skills

communication

time management

detail oriented

professionalism

team player

Education

High school diploma or equivalent

Tools

Yardi

Microsoft Office

Property management systems

Job description

Position Summary & Primary Responsibilities

The Assistant Property Manager supports the Property Manager in the daily operations of assigned communities, including financial administration, compliance, leasing support, and resident relations. This role serves as a key operational partner and ensures consistency across leasing, collections, and compliance functions.

In addition, this position is responsible for the following:

• Supporting daily office operations and ensuring consistent coverage
• Assisting with workflows, policies, and acting in the Real Estate Manager role as needed
• Processing rent payments and maintaining accurate resident ledgers
• Managing delinquency, notices, and payment plans in alignment with company policy
• Assisting with eviction processes and monthly financial reporting
• Supporting compliance with LIHTC, HUD, and Section 8 program requirements
• Processing certifications and maintaining audit-ready resident files
• Processing applications, leases, move-ins, and move-outs
• Supporting leasing efforts, follow-ups, and occupancy goals
• Responding to resident concerns and assisting with conflict resolution
• Ensuring timely communication and delivery of notices
• Coordinating with maintenance on work orders and unit turns
• Tracking work orders and supporting vendor coordination as needed
• Maintaining accurate records within property management systems
• Assisting with reporting on occupancy, delinquency, and compliance metrics
• Supporting team training and reinforcing operational expectations
• Performing additional duties and special projects as assigned

Education & Experience

• High school diploma or equivalent required
• 3-5+ years of affordable housing experience
• 3+ years HUD experience in project-based Section 8 compliance
• Experience with leasing, collections, and compliance processes
• Experience with Yardi or similar property management systems preferred

Knowledge, Skills & Abilities

• Strong organizational and time management skills
• Effective communication and customer service skills
• Ability to manage multiple tasks and priorities
• Attention to detail, particularly in financials and compliance
• Professional demeanor and conduct
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and property management systems