Assistant Property Manager

Shelter Corporation; Tampa (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Shelter Corporation is seeking an Assistant Real Estate Manager to support the Real Estate Manager in daily operations of assigned communities in Tampa. You will contribute to financial administration, compliance, leasing support, and resident relations, ensuring consistency across leasing, collections, and compliance functions.

Responsibilities include processing rent, maintaining ledgers, managing delinquencies, and assisting with eviction processes, reporting, and occupancy goals.

Qualifications

• High school diploma required and HUD/affordable housing experience preferred.
• Experience with leasing, collections, and compliance processes as part of daily operations.
• HUD Section 8 familiarity and project-based compliance experience are essential.
• Proficiency with property management software such as Yardi is a plus.

Responsibilities

• Support Real Estate Manager in daily operations of assigned communities.
• Handle financial administration, compliance, leasing support, and resident relations.
• Process rent payments and maintain resident ledgers with accuracy.
• Manage delinquency, notices, and payment plans per policy.
• Assist with evictions and monthly financial reporting.
• Ensure LIHTC, HUD, and Section 8 program compliance.
• Process certifications and maintain audit-ready resident files.
• Handle applications, leases, move-ins/outs, and occupancy tracking.
• Support leasing efforts, follow-ups, and occupancy goals.
• Respond to resident concerns and assist with conflict resolution.
• Coordinate with maintenance on work orders and unit turns.
• Track work orders and support vendor coordination as needed.
• Maintain records in property management systems and report on metrics.
• Support team training and reinforce operational expectations.

Skills

Organizational skills

Communication skills

Multitasking

Attention to detail

Professional demeanor

Independent work

Teamwork

MS Office / PM systems

Education

High school diploma or equivalent

3-5+ years affordable housing experience

3+ years HUD experience in project-based Section 8

Experience with leasing, collections and compliance

Tools

Yardi or similar PM system

Job description

Position Summary & Primary Responsibilities

The Assistant Real Estate Manager supports the Real Estate Manager in the daily operations of assigned communities, including financial administration, compliance, leasing support, and resident relations. This role serves as a key operational partner and ensures consistency across leasing, collections, and compliance functions.

In addition, this position is responsible for the following:

• Supporting daily office operations and ensuring consistent coverage
• Assisting with workflows, policies, and acting in the Real Estate Manager role as needed
• Processing rent payments and maintaining accurate resident ledgers
• Managing delinquency, notices, and payment plans in alignment with company policy
• Assisting with eviction processes and monthly financial reporting
• Supporting compliance with LIHTC, HUD, and Section 8 program requirements
• Processing certifications and maintaining audit-ready resident files
• Processing applications, leases, move-ins, and move-outs
• Supporting leasing efforts, follow-ups, and occupancy goals
• Responding to resident concerns and assisting with conflict resolution
• Ensuring timely communication and delivery of notices
• Coordinating with maintenance on work orders and unit turns
• Tracking work orders and supporting vendor coordination as needed
• Maintaining accurate records within property management systems
• Assisting with reporting on occupancy, delinquency, and compliance metrics
• Supporting team training and reinforcing operational expectations
• Performing additional duties and special projects as assigned

Education & Experience

• High school diploma or equivalent required
• 3-5+ years of affordable housing experience
• 3+ years HUD experience in project-based Section 8 compliance
• Experience with leasing, collections, and compliance processes
• Experience with Yardi or similar property management systems preferred

Knowledge, Skills & Abilities

• Strong organizational and time management skills
• Effective communication and customer service skills
• Ability to manage multiple tasks and priorities
• Attention to detail, particularly in financials and compliance
• Professional demeanor and conduct
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and property management systems