Assistant Property Manager

JLL; Richmond (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

JLL in downtown Richmond is seeking an Assistant Property Manager to support daily operations of a Office property. You will assist with tenant communications, budgeting, and lease administration while coordinating maintenance with engineers and contractors.

The role emphasizes learning opportunities, on-site presence, and collaboration with tenants, vendors, and engineers to uphold property standards and safety compliance.

Qualifications

• Bachelor's degree in Business, Real Estate, Communications, or related field required.
• Real Estate license required within 6 months of hire date.
• 1-2 years of commercial property management experience with tenant relations.
• 1-2 years budgeting, invoicing and financial reporting experience.
• Strong organizational skills with exceptional attention to detail and ability to manage multiple tasks.
• Problem-solving mindset with ability to handle challenging situations diplomatically.

Responsibilities

• Assist with tenant communications and service requests, ensuring prompt response times and effective resolution of issues.
• Support budgeting, invoicing, and monthly operating reports.
• Coordinate maintenance work orders with engineering teams and external contractors to maintain high property standards.
• Conduct regular property walks and inspections to identify maintenance needs and ensure compliance with safety standards.
• Assist with lease administration tasks including document preparation, tenant move-in coordination, and file management.
• Help facilitate tenant events and building communications to enhance community engagement and satisfaction.
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations.

Skills

Organizational skills

Attention to detail

Problem-solving

Tenant relations

Education

Bachelor's degree in Business/Real Estate/Communications

Real Estate license

Tools

Yardi

MRI

Job description

What this job involves

As an Assistant Property Manager at JLL, you will play a vital supporting role in the daily operations of an Office property in downtown Richmond. As an administrative leader, you will oversee the property in the absence of the Property Manager or General Manager. Additionally, you’ll work closely with tenants, vendors and engineers, and learn valuable skills while drafting vital financial reports. This position is a great learning opportunity and can serve as a springboard to leadership roles in Property Management at JLL.

What your day-to-day will look like

• Assist with tenant communications and service requests, ensuring prompt response times and effective resolution of issues
• Support financial management activities including invoice processing, budget tracking, and preparation of monthly operating reports
• Coordinate maintenance work orders with engineering teams and external contractors to maintain high property standards
• Conduct regular property walks and inspections to identify maintenance needs and ensure compliance with safety standards
• Assist with lease administration tasks including document preparation, tenant move-in coordination, and file management
• Help facilitate tenant events and building communications to enhance community engagement and satisfaction
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations

On-site Presence Required

Complete job description available on JLL's internal portal

Required qualifications

• Bachelor's degree in Business, Real Estate, Communications, or related field
• Real Estate license required within 6 months of hire date
• 1-2 years of commercial property management experience with demonstrated success in tenant or resident relations
• 1-2 years of experience in budgeting, invoicing and financial reporting
• Strong organizational skills with exceptional attention to detail and ability to manage multiple tasks simultaneously
• Problem-solving mindset with ability to handle challenging situations diplomatically and effectively

Preferred qualifications

• Previous experience in commercial management
• Familiarity with property management software systems such as Yardi, MRI, or similar platforms