Property Manager - Affordable Housing

Witt/Kieffer; Providence (RI); On-site; USD 45,000 - 60,000; Full time

Job summary

Witt/Kieffer is looking for an Assistant Property Manager in the Providence area. This role requires overseeing property management services, ensuring properties are ready for new tenants, and maintaining good relationships with residents. Qualifications include an Associate's degree or equivalent education, 2–4 years of relevant experience, and a valid driver’s license. The position is full-time with duties that blend office work and on-site property management.

Qualifications

• 2–4 years of administrative experience in a housing/multi-family environment preferred.
• Valid driver’s license and insured vehicle with a safe driving record.

Responsibilities

• Ensure all lease paperwork is prepared and processed for move‑ins/outs.
• Maintain tenant files according to funder regulations.
• Conduct monthly inspections of properties.
• Resolve resident complaints and refer social service needs.

Skills

Client focused

Verbal communication skills

Problem-solving skills

Proficient with Microsoft Office

Bilingual, English-Spanish preferred

Education

Associate's degree or equivalent college education

Code 4350 Certification

Tools

Property management software

Job description

Assistant Property Manager – Providence Area

Hiring Locations

South County – West Warwick, South Kingstown, Hopkinton, Richmond, Westerly, Exeter

Position Type

Full‑time, Exempt

Position Summary

Under general supervision of the Regional Manager, the Property Manager is responsible to provide high quality property management services and to build and maintain a respectful relationship with residents and the owner.

Essential Duties and Responsibilities

• Work closely with property management staff to ensure that all lease paperwork is prepared and processed for move‑ins/outs.
• Ensure vacant/re‑rent units are ready to rent in a timely manner to qualified households of appropriate size and income.
• Prepare initial, interim and annual income certifications as required by funders and investors.
• Maintain tenant files according to funder regulations.
• Conduct monthly inspections of exterior and common areas of all properties.
• Conduct apartment inspections upon move‑out, and at least annually of all apartments.
• Accompany vendors (exterminator, contractors, etc.) during service calls if maintenance staff are not available.
• Work with the Director of Facilities Management to ensure properties are well maintained, safe and sanitary, service orders and repairs are completed, tenant complaints are addressed, and project services and utilities are arranged; help oversee day‑to‑day work of maintenance staff on the property.
• Enforce terms of resident leases and take appropriate actions with residents who are not in compliance, which may include meeting with residents, developing in‑house payment plans, attending housing court hearings, and monitoring court‑ordered stipulated payment plans. Conduct marketing outreach according to specific requirements of funders and screen applicants according to previously agreed criteria.
• Maintain good resident relations and meet with residents as needed; resolve any complaints from or about residents; and refer residents with social service needs to the Resident Services Coordinator.
• Other duties as directed by supervisor.

Other Responsibilities

• Work with the Director of Facilities Management to inform a preventative maintenance plan.
• Participate in community safety initiatives and respond to security related issues as necessary.

Education and Experience

• Associate’s degree or equivalent college education or coursework in a related field; bachelor’s degree preferred.
• Training in industry‑specific software and regulations. Code 4350 Certification required.
• 2–4 years of administrative experience providing services in a housing/multi‑family environment preferred.
• Valid driver’s license and insured vehicle with a safe driving record.

Knowledge, Skills and Competencies

• Client focused.
• Strong verbal communication skills and ability to diffuse conflict in stressful situations.
• Comfortable working with diverse populations who have a variety of lifestyles and characteristics.
• Ability to work “on‑call” per schedule and as needed.
• Self‑starter; works well independently and as a member of a team.
• Integrity/ethics; ability to maintain confidentiality.
• High standards of professionalism and ability to positively represent Wdc/Hoc in the community.
• Good problem‑solving skills.
• Proficiency with Microsoft Office suite and comfort learning property management software.
• Bilingual, English‑Spanish preferred.

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, sit, use hands to finger, handle or feel; reach with hands; and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Required to walk and climb several sets of stairs multiple times within the work day. Must be able to drive; frequent travel to other locations such as resident sites, within the community and local region.

Work is performed both in an office environment and on‑site at residential units. The noise level in the work environment is usually moderate and the environment is sometimes chaotic. The employee is occasionally exposed to outside weather conditions. Protocol for safety and security is a priority.

Occasional work after normal business hours. Use of phones, computer, fax and other general office equipment.

Equal Employment Opportunity Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.