Assistant Property Manager

WMFHA; Phoenix (AZ); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D and Disability Insurance

401k with matching

Health Savings Account (HSA)

Paid time off

Sick time

Volunteer time off

10 paid holidays

Holiday break

Job summary

Property Management Advisors (PMA) is seeking an Assistant Property Manager to support the Property Manager in the Phoenix area. You will coordinate property operations, communicate with tenants and vendors, and assist with CAM calculations and budgeting.

The role requires an Associate degree or equivalent, familiarity with CAM processes, and proficiency in Yardi and MS Office, with travel to properties as needed. PMA is an equal opportunity employer, not remote or hybrid.

Qualifications

• Associates degree or 2–3 years of related experience or equivalent.
• Understanding of CAM and budget processes.
• Proficient with Yardi and Kardin preferred; similar systems ok.
• Ability to read and interpret leases, CC&Rs and REAs; or similar documentation.
• Proficient with MS Office (Outlook, Excel, Word) and Adobe Acrobat.
• Excellent communications (written and verbal) & customer service skills.
• Willing and able to travel to sites.

Responsibilities

• Process daily/weekly invoices in Yardi A/P system.
• Assist in preparing and monitoring AR/AP, variance reports, gross sales reports, and certified rent rolls.
• Answer tenant calls/emails and route inquiries as needed.
• Monitor and collect rent including unpaid balances.
• Obtain bids for property projects and services.
• Prepare service contracts, Possession Letters, Rent Commencement Letters, etc.

Skills

Communication

Reading leases/CC&Rs/REA

Customer service

Travel willingness

Education

Associate degree or equivalent

2-3 years related experience

Tools

Yardi

Kardin

Microsoft Office

Adobe Acrobat

Job description

Summary

Our next Assistant Property Manager is responsible for assisting the Property Manager with the overall operations of a portfolio of commercial shopping centers in and around the Phoenix area. Not only are strong organization and communications skills key in this position, but also the ability to foster relationships at all levels; with tenants, vendors, and coworkers. A successful Assistant Property Manager will be able to coordinate property maintenance and repairs, assist with the CAM reconciliation and budget processes, and be an efficient member of a team in a fast-paced environment.

Duties/Responsibilities

• Process daily/weekly invoices pertinent to portfolio in Yardi A/P system.
• Assist in preparing and monitoring Accounts Receivables, Accounts Payables, variance reports, gross sales reports, and certified rent rolls.
• Answer tenant calls/emails, respond to inquiries or route as necessary.
• Monitoring and collecting rent including tracking of any unpaid balances.
• Obtain bids for property projects and services.
• Prepare service contracts, Possession Letters, Rent Commencement Letters, etc.
• Assist in the preparation and review of quarterly and annual CAM conciliations.
• Assist in the preparation of annual operating budgets, as well as reforecasting.
• Prepare semi-annual tax billings, insurance billings and other tenant billings along side our 3rd party accounting team.
• Coordinate and schedule vendor maintenance on properties throughout portfolio.
• Distribute monthly tenant statements and review for accuracy.
• Participate in timely site inspections/walk-throughs of properties, which will require travel.
• Respond to after-hour emergency calls relating to the property when necessary.
• Participate in activities needed to support and promote the company culture.

Qualifications

• An Associate's degree or equivalent from a college or technical school; or 2-3 years of related experience and/or training; or equivalent combination of education and experience.
• An understanding of CAM and budget processes.
• Proficient with Yardi and Kardin preferred; similar systems ok.
• Ability to read and interpret leases, CC&R’s and REA’s; or similar technical documentation.
• Proficient with Microsoft Office suite (Outlook, Excel, Word) and Adobe Acrobat.
• Excellent communications (written and verbal) & customer service skills.
• Willing and able to travel to sites.

Benefits

• Medical Insurance (Kaiser and Anthem) – Company covers 75% of total premium
• Dental Insurance – flat rate of $25/month
• Vision Insurance – 100% covered for employee
• Life Insurance, AD&D, Short-Term and Long-Term Disability Insurance (100% company paid)
• Voluntary Life Insurance option
• 401k with matching (up to 3% match, 100% vested from enrollment)
• Health Savings Account (HSA)
• Paid time off (accrued)
• 48 hours of Sick time
• Volunteer time off
• 10 paid holidays
• Holiday break
• Celebrations and festivities throughout the year

About our Company

Property Management Advisors (PMA) is a retail shopping center focused property management firm with offices in Santa Ana, CA and Phoenix, AZ.

With over 4.7 million square feet of retail properties under management throughout the United States, PMA has an extensive background of implementing creative and effective solutions to complex real estate management matters. The principal strength of PMA is its ability to direct and manage resources, to enhance property values for its clients, and to establish positive relationships with clients, tenants and vendors.

Property Management Advisors is an equal opportunity employer.

This is not a remote or hybrid position.