Assistant Property Manager

NSA Storage; Norfolk (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a highly motivated Assistant Property Manager to join their dynamic team. This role involves managing daily operations, ensuring exceptional customer service, and contributing to sales objectives. With a commitment to diversity and growth, the company offers a supportive environment where your contributions will be valued. Enjoy a balanced work schedule with weekends off, and take advantage of opportunities for advancement and various health benefits. If you're passionate about customer service and ready to make an impact, this position is for you!

Benefits

Health Benefit Options

401(k) with Company Match

Paid Time Off

Paid Training

Employee Referral Program

Storage Unit Discounts

Holiday Pay

Sundays Off

Qualifications

• Ability to work independently and manage daily property operations.
• Experience in customer service and cash handling preferred.

Responsibilities

• Manage daily property operations and provide exceptional customer service.
• Process payments and manage delinquent accounts.

Skills

Customer Service

Cash Handling

Sales

Multitasking

Basic Computer Knowledge

Education

Valid Driver's License

Job description

Job Details

Job Location: store 8050 - Norfolk, VA

Position Type: Full Time

Salary Range: $14.00 - $15.50 Hourly

Job Shift: Day

We are seeking to empower a highly motivated, goal-focused, customer-oriented team member for the role of Assistant Property Manager. Our company values our people and culture, propelling us forward as a leading provider of self-storage solutions with a strong commitment to diversity and growth. As an Assistant Property Manager, you will play a crucial role in managing day-to-day operations, ensuring exceptional customer service, and contributing to the overall success of the organization. Do you share NSA Storage's core values of Compassion, Humility, Accountability, and Integrity? If you just thought, “I got this,” then read on!

Job Details

• Salary: $14.00 - $15.50 per hour
• Store Address: 951 Ernies Way, Norfolk, VA 23502

Essential Duties

• Manage daily property operations independently.
• Provide exceptional service to customers, including answering inquiries, assisting with storage needs, and processing rental agreements.
• Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
• Process payments, issue receipts, and manage delinquent accounts, including collection efforts.
• Conduct cash drawer audits and execute bank deposits as per company policies.
• Enforce company policies and procedures to ensure safety and maximize rentable units.

Job Qualifications

• Valid driver’s license required.
• Cash handling experience preferred.
• Ability to work independently.
• Basic computer knowledge.
• Ability to multitask.
• Sales experience preferred.

Physical Requirements

• Conduct property walks regularly during shifts.
• Spend approximately 50% of time outdoors, including walking, climbing stairs, and opening large doors.
• Maintain property cleanliness and appearance, including inspections and maintenance tasks such as sweeping, mopping, and changing light bulbs.
• Transport and lift items weighing up to 35 pounds.
• May need to run errands and travel between store locations.

Average Day

Your day will be dynamic and diverse. It begins with opening preparations, including cleaning, equipment checks, and a property walk. Throughout the day, you'll assist customers with storage solutions, handle rental agreements, process payments, and address customer concerns. Regular property inspections and safety checks are part of your routine. You may also participate in virtual meetings, collaborative projects, and training sessions. The day ends with closing procedures and securing the property. Enjoy a work/life balance with a five-day workweek (excluding Sundays) and work hours ending by 6 pm, allowing time for personal pursuits.

Benefits

• Rotating schedule
• Health benefit options
• Supplemental benefits (dental, vision, life, etc.)
• 401(k) with company match
• Paid time off
• Opportunities for advancement
• Holiday pay
• Paid training
• Employee referral program
• Storage unit discounts
• Sundays off!

NSA OP, LP is an equal opportunity employer. Employment and promotional decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or other protected categories. Our application process does not discriminate on these grounds.

Visa sponsorship is not available. Only permanent residents and U.S. citizens will be considered.