Assistant Property Manager

Atlas Capital Group, LLC; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Atlas Capital Group, LLC is seeking an experienced Assistant Property Manager to support operations at a 256-unit residential property in Manhattan. Reporting to the Property Manager, the Assistant Property Manager will help coordinate on-site staff, manage tenant relations, leasing activities, vendor coordination, and overall building performance.

The role requires at least five years of experience in facility or residential property management, strong interpersonal skills, and proficiency with

Qualifications

• Bachelor's degree preferred.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).
• Minimum of 5 years' work experience in facility/property management or residential field.
• Strong interpersonal and supervisory skills.

Responsibilities

• Assist the property manager in daily onsite operations and resident relations.
• Serve as liaison between residents, staff, and management.
• Address resident concerns promptly and escalate when needed.
• Interface daily with tenants using the work order system or similar tools.
• Maintain strong resident satisfaction and support community engagement initiatives.
• Support day-to-day building operations by ensuring common areas meet cleanliness and safety standards.
• Maintain accurate vendor records and monitor contract deadlines to support compliance.
• Coordinate vendor scheduling and monitor quality and timeliness of repairs and services.
• Assist with expense management, including reviewing invoices and preparing items for approval.
• Assist with preventative maintenance planning and facility upkeep.
• Track rent collection, delinquencies, and billing inquiries for financial reporting.
• Liaise with city housing agencies to support enrollment and compliance.

Skills

Microsoft Office

Interpersonal skills

Supervisory skills

Education

Bachelor's degree (preferred)

Job description

Atlas Capital Group, LLC is a full-service real estate investment, development, and management firm. The firm was founded in 2006 to invest in opportunistic and value-added real estate transactions in core gateway cities, with a primary focus on New York and Los Angeles. Atlas’ vertically integrated team includes more than 100 professionals staffed across real estate disciplines, including construction, leasing, development, asset management, property management, accounting, and legal. To date Atlas has invested approximately $4 billion of equity in the United States across 65 office, retail, residential, hotel, industrial, and mixed-use real estate investments comprising approximately 14 million square feet and $6 billion of total capitalization.

Position Description:

ACG Property Management is seeking an experienced Assistant Property Manager to support operations at a 256-unit residential property with ground-floor retail in Manhattan. Reporting to the Property Manager, the Assistant Property Manager will play a key role in supporting daily property operations, resident relations, leasing activities, vendor coordination, and overall building performance. The position will partner closely with the Property Manager to coordinate on-site staff, manage third party vendors, and ensure a high level of service for both residential and commercial tenants. The role requires close collaboration with senior management, asset management, and both residential and commercial tenants.

Roles and Responsibilities:

• Support the property manager in daily operations of the site along with the overall management. This role works closely with the on-site team to ensure exceptional resident satisfaction, operational efficiency, financial performance, and compliance with all local, state, and federal regulations.
• Act as primary liaison between residents, building staff, and management to ensure seamless communication and service.
• Address and resolve resident concerns in a timely, solution-oriented manner; track all issues to ensure follow-through, and elevate to the property manager, when necessary, in alignment with legal standards and building policies.
• Interface daily with tenants utilizing tenant communication and work order system.
• Maintain strong resident satisfaction and assist with community engagement initiatives.
• Support day-to-day building operations by ensuring common areas and amenities meet cleanliness and safety standards.
• Maintain accurate vendor records and monitor contract deadlines to support compliance and building operations.
• Coordinate vendor scheduling and assist with monitoring the quality and timeliness of repairs and services.
• Assist with expense management, including reviewing invoices for accuracy, confirming delivery of goods/services, and preparing items for property manager approval.
• Assist with coordinating preventative maintenance planning and facility upkeep.
• Assist with and regularly track rent collection, delinquencies, and billing inquiries to support regular financial reporting.
• Liaise with city housing agencies to support resident enrollment and program compliance.
• Work closely with maintenance and the Property Manager to support compliance with local NYC regulations, including HPD, DOB, and FDNY requirements.
• Ensure consistent communication standards - acknowledge all emails timely, provide follow-through, and maintain transparent updates.

Skills and Requirements:

• Bachelor's degree from an accredited university preferred.
• Operate business related software including Microsoft Office (Word, Excel, and PowerPoint).
• Interact with poise and diplomacy while maintaining ethical, professional, and courteous relations with employees, residents, and contractors.
• Maintain a calm demeanor in emergency situations.
• Minimum of 5 years' work experience in facility/property management or residential field.
• Strong interpersonal and supervisory skills.