Assistant Property Manager

Stonehenge Management; New York (NY); On-site; USD 75,000 - 90,000; Full time

Job summary

Stonehenge Management in New York City is seeking an Assistant Property Manager (APM) to provide high-level support for luxurious rental buildings. You will work with the Property Manager and help with all facets of property operations, delivering strong customer service and meticulous follow-through.

The role requires excellent communication, attention to detail, and the ability to multitask in a fast-paced environment.

Qualifications

• Experience in NY City residential rental property management.
• Ability to multitask and prioritize.
• Excellent written and verbal communication skills.
• Bachelor’s degree preferred; high school diploma or GED required.
• Experience with Yardi or similar real estate accounting software.

Responsibilities

• Prepare and coordinate bid proposals and service contracts.
• Lead regular inspections of properties.
• Oversee performance of service contractors.
• Assist in building staff management.
• Operate accounting software to record, store and analyze information.
• Process invoices with proper backup and procedures.
• Coordinate tenant move-ins and move-outs including furniture delivery.
• Access financial information to resolve vendor and payment disputes.
• Oversee work order and purchase order systems.
• Maintain the Property Operations Procedure Manual under management.
• Perform Property Manager duties in absence of supervisor.
• Ensure Certificates of Insurance for tenants/vendors are up to date.
• Process staff hours and expense reports for review.
• Assist with annual budgets and monthly financial reports.

Skills

Communication

Multitasking

Problem-solving

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Yardi

Job description

Job Summary

The Operations team is seeking an exceptional Assistant Property Manager (APM) to provide high level support for the operations of luxurious rental buildings. The APM will work alongside the Property Manager and provides assistance with all facets of Property Management. Candidates should possess excellent communication skills, attention to detail and demonstrate excellent customer service skills.

Job Duties and Responsibilities

• Prepare and coordinate bid proposals and service contracts.
• Responsible for leading regular inspections of properties.
• Participates in performance oversight of all service contractors who perform contract services.
• Assist in the management of building staff at the property.
• Operate computers programmed with accounting software to record, store and analyze information.
• Ensure invoices are processed in accounting with appropriate back‑up and according to established procedures.
• Coordinate tenant move‑ins and move‑outs, including furniture delivery and pick up.
• Access computerized financial information to resolve vendor and payment disputes.
• Oversee maintenance of work order and purchase order systems.
• Update and maintain office procedures in the property Operations Procedure Manual under the direction of management.
• Assume Property Manager’s duties/authority in absence of immediate supervisor in accordance with company guidelines.
• Ensure Certificates of Insurance for tenants and vendors are up to date.
• Oversee the processing of management and maintenance staff hours, expense reports, check requests for review and approval.
• Assist Property Manager with aspects of annual budgets preparation and monthly financial reports.
• Draft and distribute memos, notices and other correspondence to tenants and vendors.
• Respond to all communications within a 24‑hour turnaround period.
• Respond to tenant complaints and follow up on nuisance issues with residents.
• Track all move‑outs while coordinating with Resident Manager on any damages and key returns.
• Conduct business with the highest standards of personal, professional, and ethical conduct at all times.
• Perform or assist with any operations as required to maintain workflow and to meet schedules.
• Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks, and other related duties as assigned.

Job Requirements

• Previous experience in Property Management or other related fields
• Ability to multitask and prioritize.
• Excellent written and verbal communication skills.
• High school diploma or GED equivalent required; Bachelor’s degree preferred.
• Minimum of 1 year of experience in New York City residential rental Property Management preferred.
• Experience with Yardi or similar real estate accounting software
• Successful candidates should possess excellent problem‑solving skills

Working Conditions

This is a full‑time position. Typical days and hours of work are Monday through Friday, 9:00 a.m. to 6 p.m. and being ‘on call’ on weekends. This role will be required to travel between building locations during business hours. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Salary Range

$75,000 - $90,000 Annual

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.