Assistant Property Manager

FirstService Residential Careers; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading property management company is seeking an Assistant Property Manager for their Bronx location. This role involves supporting the daily operations of two high-rise cooperative properties, managing tenant communications, and ensuring compliance with property standards. You will play a key role in maintaining organized records and assisting with management tasks, providing a vital link between the tenants and the property management team. Qualified candidates will have a Bachelor's degree and at least two years of relevant experience.

Benefits

Comprehensive benefits package

401k with company match

Paid time off and holidays

Qualifications

• 2+ years experience in NYC residential property management.
• Superior verbal and written communication skills.
• Must be organized and adaptable to change.

Responsibilities

• Assist with building management and maintain tenant files.
• Act as liaison between Board of Directors and tenants.
• Coordinate property maintenance and inspections.

Skills

Verbal Communication

Written Communication

Customer Service

Organization

Teamwork

Education

Bachelor's Degree

Tools

Microsoft Office

Yardi Voyager

AvidXchange

ClickPay

Job description

As an Assistant Property Manager, you will be responsible fo r assisting with the daily management of two hi-rise cooperative properties on-site in the Bronx .

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Your Responsibilities :

• Assist with all aspects of building management.
• Act as liaison between Board of Directors, tenants and Company.
• Consistently maintain knowledge and changes of the property.
• Write, prepare, and distribute all memos, notices, and other correspondence in regard to building changes, updates, or property information.
• Maintain the accuracy of the building and tenant files and documents to ensure accurate records are kept.
• Assist in the inspections of the building facilities to help guarantee appropriate property maintenance and address maintenance and building emergencies.
• Maintain Board meeting minutes and ensure minutes are produced timely, accurately, and organized with the latest meeting information.
• Responsible for property arrears including tracking arrears at least twice per month, sending arrears letters to the appropriate list of tenants, and reviewing and discussing the arrears reports with the property manager when needed.
• Answer phone calls, messages, and emails promptly; within a few hours but never to exceed 24 hours.
• Daily checking of the Company's 24 / 7 Customer Care Call Center log for issues and inquires.
• Responsible for the upload of property documents to in-house residents and building database, FSRconnect, and ensure that task lists are kept current.
• Arrange potential buyer interviews with the Board of Directors of the building and consistently follow up on outcomes while assisting with any questions or concerns that may arise.
• Distribute approved monthly financial reports to the Director of Boards as required.
• Handle administrative duties pertaining to annual meetings such as preparation of notices, proxies and etc. must also attend the annual meeting with the property manager.
• Provide questionnaires and insurance certificates for the building.
• Process screening paperwork and coordinate drug tests for prospective building employees.
• Use good judgment about charging the appropriate fees where applicable.
• Works closely with the property manager when processing the apartment alteration packages and charge / credit forms.
• Assist with the contractor and vendor selection for all capital improvement projects and assignments.
• Responsible for requiring proper vendor insurance with Vive .
• Promote ancillary services (e.g. construction management, energy, sales and mortgage brokerage, etc.).
• Maintain substantial compliance with Best Practices, particularly FSRconnect.
• Interface with internal departments such as financial management, client payroll, compliance, residential applications and closings, insurance, leasing, energy, and project management.
• Maintain substantial compliance with Best Practices, particularly FSRconnect.
• Complete special projects for both the client and managers assigned .

Skills & Qualifications :

• Bachelor's degree required.
• Two (2) + years' experience in New York City residential condominium and cooperative property management.
• Must have superior verbal and written communications skills and proven customer service exposure.
• Need to have a high energy type of attitude to deal with the day-to-day tasks and able to multi-task under pressure and stressful situations.
• Must be extremely organized, consistent, and flexible and adaptable to change.
• Proven leadership and teamwork skills and attributes.
• Working knowledge of Microsoft office and Windows environment necessary.
• Expe rience with Yardi Voyager, AvidX change, ClickPay is a plus.

What We Offer :

As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, life insurance, short term disability, legal, and identity theft. You will also be eligible for company paid life insurance, long term disability, and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, and a 401k with company match.

Compensation : 22 - $ 23 / hr.

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Assistant Property Manager • Bronx, NY, US

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