Assistant Property Manager

Life Time; New York (NY); On-site; USD 93,000 - 113,000; Full time

Job summary

An established industry player is seeking an Assistant Property Manager to oversee daily operations and ensure exceptional customer service at their properties. This role blends hospitality with real estate expertise, requiring strong organizational and leadership skills. You'll train and develop staff, manage financial activities, and ensure compliance with regulations while fostering a welcoming atmosphere. If you are passionate about creating valued spaces and have a knack for problem-solving, this opportunity is perfect for you. Join a company that values innovation and excellence, and make a significant impact in the property management sector.

Qualifications

• Minimum three years of professional experience with supervisory experience preferred.
• Financial management experience including P&L responsibility and budgeting.

Responsibilities

• Train and mentor property staff to deliver a best-in-class hospitality experience.
• Manage administrative tasks and vendor relationships related to property operations.

Skills

Customer Service

Financial Management

Project Management

Communication Skills

Problem-Solving

Education

High School Diploma

Bachelor's Degree in Business Administration

Bachelor's Degree in Hospitality

Bachelor's Degree in Real Estate

Tools

Microsoft Office

Job description

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by industry-leading leaders. Our legacy is rooted in innovation and excellence, earning us recognition on Fast Company’s list of the World’s Most Innovative Companies and as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover opportunities to grow and make your mark at Hines.

Responsibilities:

As an Assistant Property Manager at Hines, you will facilitate daily property operations while delivering a high-quality hospitality experience. The ideal candidate is organized, detail-oriented, and passionate about exceptional customer service. At Hines, we blend hospitality culture with real estate expertise to create spaces where people feel valued, connected, and inspired. Responsibilities include, but are not limited to:

Hospitality / Leadership:

• Train, mentor, and develop property staff to provide a best-in-class hospitality experience, aligning with the firm’s leadership principles.
• Lead cross-functional teams, including third-party service providers, to uphold Hines’ Hospitality Standards.
• Coordinate community-focused event programming to foster a welcoming atmosphere.
• Ensure property engagement and service offerings meet Hines’ standards.
• Meet all corporate objectives and policies.

Operations:

• Manage administrative tasks and vendor relationships related to property operations.
• Assist in managing financial activities of the property.
• Develop and implement marketing and leasing strategies in collaboration with asset managers or owners.
• Maintain the property's appearance and ensure it is well-kept.
• Ensure compliance with all relevant regulations and policies.
• Support emergency procedures, including executing plans, monitoring equipment, leading evacuations, and acting as fire/life safety director as needed.

Qualifications:

Minimum requirements include:

• High school diploma required; bachelor’s degree in business administration, hospitality, real estate, or related field preferred.
• At least three years of professional experience, with supervisory experience preferred.
• Financial management experience, including P&L responsibility, budgeting, and contract management.
• Proficiency in Microsoft Office.
• Completion of the Hines Property Management Training Program or equivalent knowledge.
• Passion for working with people and delivering exceptional experiences.
• High emotional intelligence, creativity, and problem-solving skills.
• Strong organizational, analytical, and project management abilities.
• Professional demeanor and excellent communication skills.
• Ability to work indoors predominantly, with occasional outdoor inspections, including physical activity and lifting up to 25 lbs.
• Availability for on-call emergency management, including natural disasters.
• Willingness to transfer properties and work overtime as needed.

Compensation: $93,000 - $113,000