Assistant Property Manager

CubeSmart; New York (NY); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player in self-storage is seeking an Assistant Property Manager to enhance customer experiences and maintain property standards. In this dynamic role, you will develop strong customer relationships, manage leasing processes, and ensure the facility remains clean and safe. With a focus on teamwork and growth, this position offers a competitive hourly pay, weekly compensation, and a supportive work environment. If you have a passion for customer service and enjoy a hands-on role, this opportunity is perfect for you.

Benefits

Weekly Pay

Paid Time Off

Generous Health Benefits

401k Retirement Plan with Company Match

Tuition Reimbursement

Self-Storage Discounts

Qualifications

• Experience in delivering high-quality customer service to a diverse market.
• Positive and outgoing personality with a passion for helping people.

Responsibilities

• Manage property and maintain customer relationships with a focus on service.
• Perform property maintenance tasks and ensure cleanliness and safety.

Skills

Customer Service

Basic Computer Skills

Positive Attitude

Tools

Point-of-Sale System (POS)

Job description

Overview

At CubeSmart, our culture makes the difference.

When we say it’s what’s inside that counts, we are saying “you count”.

Responsibilities

What CubeSmart Self Storage offers:

• Weekly Pay - Putting money in your pocket more often
• Excellent Schedule – Most shifts end at 6:00 p.m. and Sundays off*
• Competitive Hourly Pay & Bonus
• Paid Time Off – Vacation, Sick, & Holidays
• Generous Health Benefits
• 401k Retirement Plan with Company Match
• Tuition Reimbursement
• Self-Storage Discounts

In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.

The Assistant Property Manager is responsible for:

Customer Service:

• Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service.
• Interacting face to face with customers, providing excellent service, and building rapport.
• Meeting monthly sales goals and metrics.
• Walking the property to perform lock checks and showing units to customers.
• Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.

Property Maintenance:

• Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.).
• Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
• Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors).

You’ll love working here because:

YOU WILL MAKE A DIFFERENCE – YOU WILL BELONG TO A TEAM – YOU WILL GROW WITH US.

Qualifications

You’d be great in this role if you have:

• A positive and outgoing personality with a passion for helping people.
• Experience in delivering high quality customer service to a diverse customer market.
• Basic computer skills.

We also want you to know that:

• You must have the ability to work Saturdays.
• Valid driver’s license and insurance with access to reliable transportation used during the workday.
• While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.

*Some locations may require Sunday hours.

Compensation: $18.00 - $20.00 per hour depending on experience plus bonus opportunities.

We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.