Assistant Property Manager

TBG | The Bachrach Group; New York (NY); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Discretionary annual bonus

100% employer-paid single medical

Immediate permanent opportunity

Job summary

A well-established NYC-based owner/operator of residential rental properties in Manhattan is seeking an experienced Assistant Property Manager to join their growing team. This is an excellent opportunity for a property management professional looking to work directly for an owner/operator with a long-standing presence in the New York City market.

The ideal candidate will be hands-on, organized, customer-service driven, and capable of managing multiple priorities in a fast-paced residential

Qualifications

• Experience as an Assistant Property Manager in NYC residential properties.
• Strong understanding of residential property management operations (leasing, renewals, tenant relations, arrears, collections).
• Excellent communication and interpersonal skills; ability to build relationships with residents, vendors and internal teams.
• Highly organized with attention to detail and follow-up.

Responsibilities

• Assist the Property Manager with daily operations of an 800-unit residential rental portfolio, ensuring buildings run efficiently and residents receive excellent service.
• Act as primary contact for residents; respond to inquiries, address concerns, resolve issues promptly and professionally.
• Manage lease renewal process; prepare renewal packages, track expirations, coordinate with leasing team to maximise retention.
• Monitor tenant arrears and collections; follow up on balances and arrange payment when appropriate.
• Ensure compliance with company policies, lease requirements, and housing regulations; maintain organized tenant files.
• Coordinate with maintenance staff, vendors, and contractors to ensure timely work orders and inspections.
• Assist in preparing reports, maintaining records, tracking vacancies/move-ins/move-outs; provide operational updates.

Skills

Assistant Property Manager

NYC residential properties

customer service

organization

communication

Job description

A well-established NYC-based owner/operator of residential rental properties in Manhattan is seeking an experienced Assistant Property Manager to join their growing team.

This is an excellent opportunity for a property management professional looking to work directly for an owner/operator with a long-standing presence in the New York City market.

The ideal candidate will be hands-on, organized, customer-service driven, and capable of managing multiple priorities in a fast-paced residential environment.

Key Responsibilities:

• Assist the Property Manager with the daily operations of an 800-unit residential rental portfolio, ensuring buildings are operating efficiently and residents receive exceptional service.
• Serve as a primary point of contact for residents by responding to inquiries, addressing concerns, and resolving tenant issues promptly and professionally while fostering positive resident relationships.
• Manage the lease renewal process, including preparing renewal packages, tracking expirations, communicating with residents, and coordinating with the leasing team to maximize resident retention.
• Monitor tenant arrears and collections, follow up on outstanding balances, coordinate payment arrangements when appropriate, and maintain accurate collection records.
• Ensure compliance with all company policies, lease requirements, housing regulations, and required documentation while maintaining organized tenant files and records.
• Coordinate with maintenance staff, vendors, and contractors to ensure work orders, repairs, inspections, and resident requests are completed in a timely manner.
• Assist in preparing reports, maintaining operational records, tracking vacancies, move-ins, move-outs, and other property management documentation.
• Work closely with accounting and management teams regarding rent rolls, tenant balances, and operational updates.
• Perform extensive follow-up with residents, vendors, and internal departments to ensure issues are resolved from start to finish.
• Provide coverage for Property Managers throughout the portfolio during vacations, absences, or periods of increased operational need.
• Assist with special projects and other administrative duties to support the overall success of the property management team.

Qualifications:

• Previous experience as an Assistant Property Manager managing NYC residential rental properties is required.
• Strong understanding of residential property management operations, including leasing, lease renewals, tenant relations, arrears, collections, compliance, and resident retention.
• Excellent communication and interpersonal skills with the ability to build strong relationships with residents, vendors, and internal teams.
• Highly organized with exceptional attention to detail and outstanding follow-up skills.
• Ability to prioritize multiple assignments, problem-solve effectively, and thrive in a fast-paced environment.
• Professional, dependable, and committed to providing exceptional customer service.

• Discretionary annual bonus.
• 100% employer-paid single medical coverage.
• Immediate permanent opportunity with a company known for stability and employee longevity.