Assistant Property Manager

Coastal Ridge Real Estate; Newport (KY); On-site; USD 42,000 - 62,000; Full time

Job summary

Coastal Ridge Real Estate is seeking an Assistant Property Manager for Flats on the Row in Newport, KY. This full-time, non-exempt role supports the Property Manager with leasing and daily operations.

You will greet prospects, conduct tours, close leases, and oversee applications, screenings, and renewals while maintaining the clubhouse and tour routes to high standards. Collaboration and resident satisfaction are key.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Willingness to obtain licenses/certifications as required by state/local jurisdictions.
• Prior leasing and sales experience required; Leasing Manager experience preferred.
• Familiarity with multifamily housing strongly preferred.
• Proficiency with property management software such as OneSite, Entrata, or RealPage.

Responsibilities

• Assist in all aspects of leasing process and meeting team goals.
• Greet prospects, conduct tours, close leases, and oversee applications and screenings.
• Monitor resident renewals and maintain clubhouse, model units, and tour routes.
• Understand property features and market positioning to communicate value.
• Support leasing team with objectives and provide necessary tools/resources.
• Monitor competitors and maintain records of market offerings.
• Address resident concerns professionally and support events.
• Ensure timely rental and vendor payments and maintain cash flow.
• Assist with financial reporting and closing financial books.
• Serve as acting Property Manager in their absence.

Skills

Leasing experience

Leasing manager experience

Communication skills

Excel proficiency

Emergency duties

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

OneSite

Entrata

RealPage

Job description

As the Assistant Property Manager, you’ll act as second in command at your assigned community, contributing to leasing production and ensuring the property operates at peak performance. You’ll play a key role in team collaboration, financial oversight, and exceptional resident experiences. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work:

Flats on the Row is a pet-friendly apartment community in Newport, KY, less than 5 miles from Downtown Cincinnati. Our studio, one, and two-bedroom apartments for rent in Newport have thoughtful finishes, such as a modern appliance package, wood-style plank floors, patio or balcony, views of Cincinnati and Newport, and plenty more!

What You’ll Own:

• Contribute to all aspects of the leasing process to meet and exceed individual and team goals. This includes:
  • Ensuring leads are entered into Entrata, contacted, and followed up on.
  • Greeting prospects, conducting tours, closing leases, and overseeing the application and screening processes.
  • Monitoring and participating in resident renewal efforts.
  • Maintaining the clubhouse, model units, and tour routes to exceptional standards.
• Develop a deep understanding of the property’s features and market positioning to communicate its value effectively while addressing common objections.
• Guide and support the leasing team to empower success by setting clear expectations and providing the tools and resources needed to achieve leasing and marketing objectives.
• Monitor the competitive landscape by regularly shopping competitors and updating records of market offerings.
• Foster exceptional service by addressing escalated resident concerns with professionalism and care.
• Support marketing efforts and resident events to attract prospects and retain current residents.
• Ensure timely collection and accurate posting of rental and vendor payments to maintain strong cash flow and financial performance.
• Address delinquent accounts by preparing late notices, contacting residents and guarantors, and filing evictions when necessary.
• Assist the Property Manager with financial reporting, including weekly and monthly reports, and closing financial books.
• Serve as acting Property Manager in their absence, ensuring adherence to company policies and property guidelines.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Previous experience in leasing and sales required, with Leasing Manager experience preferred.
• Familiarity with multifamily conventional or student housing strongly preferred.
• Proficiency in property management software such as OneSite, Entrata, or other RealPage products preferred.
• Intermediate knowledge of Microsoft Office, especially Excel, is desirable.
• Ability to participate in emergency duties as needed.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.

Coastal Ridge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.