ASSISTANT PROPERTY MANAGER

Gene B. Glick Company, Inc.; Louisville (KY); Presencial; USD 40 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Apartment discount

401(k) plan with match

Resumo da oferta

Gene B. Glick Company in Louisville seeks an Assistant Property Manager for our Mount Vernon community. You will support the Property Manager in maintaining cash flow, occupancy, and property standards while delivering strong resident service.

You will handle inquiries, show the community, process applications, collect rent, and coordinate with other teams to ensure HUD and Fair Housing compliance. This role may require travel and weekend hours as needed.

Qualificações

• High school diploma or equivalent.
• Property Management experience preferred.
• Detail oriented and organized.
• Valid driver’s license in the state of residence.
• Able to travel for training and meetings.
• Effective verbal and written communication in English.
• Spanish language skills are a plus.

Responsabilidades

• Answer inquiries from residents and prospective residents by phone or email.
• Follow up on emails from prospective residents to schedule showings.
• Assist with move-ins, move-outs, certifications, and renewals.
• Greet and tour the model/vacant apartment, explain terms and amenities.
• Close the lease with prospects and process deposits and applications.
• Follow up with prospects to lease and secure the rental.
• Determine eligibility of prospective residents per regulations.
• Assist with marketing surveys.
• Pursue and collect rent, assist with delinquencies and court filings.
• Prepare and maintain accurate records and reports.
• Maintain confidentiality of resident data.
• Coordinate information with other departments as needed.
• Ensure HUD regulations and Fair Housing compliance.

Conhecimentos

Detail oriented

Organized

Communication skills

Spanish language skills

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Overview

We are looking for an exceptional Assistant Property Manager to join our team at our 281-unit Mount Vernon apartment community!

The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.

Responsibilities

The Assistant Property Manager must be able to perform the following tasks:

• Promptly answer telephone and e-mail inquiries from residents and prospective residents.
• Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.
• Assist with completing move-ins, move-outs, certifications, and renewals.
• Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Assist with marketing surveys.
• Pursue and collect rent payments, assist with delinquencies, and court filings.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit, and maintain accurate records, reports, and documents.
• Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).
• Provide information and reports in coordination with other departments as needed.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Qualifications

• High school diploma or equivalent combination of education, training, or experience.
• Property Management experience preferred.
• Must be detail oriented and organized.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be willing to travel for training and meetings.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.
• Fluent in Spanish is a plus.

Glick is a great place to work with a family-oriented culture. We offer an excellent benefit package that includes vacation/paid time off, paid holidays, medical, dental, and vision insurance, apartment discount as well as an outstanding 401K plan with generous matching. There's also an excellent opportunity for advancement.