ASSISTANT PROPERTY MANAGER

Gene B. Glick Company; Savannah (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

PTO

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Apartment discount

401K match

Job summary

Gene B. Glick Company is seeking an Assistant Property Manager for our Woods of Savannah community. You will assist the Property Manager in maintaining cash flow, property standards, resident satisfaction, and managing the property in their absence.

Your role includes answering inquiries, showing apartments, processing move-ins/outs, collecting rents, and ensuring compliance with HUD and Fair Housing requirements. Ideal candidates are organized, communicative, and willing to travel for training.

Qualifications

• High school diploma or equivalent.
• Property management experience preferred.
• Detail oriented and organized.
• Valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Willing to travel for training and meetings.
• Effective verbal and written communication.
• Spanish language skills are a plus.

Responsibilities

• Answer residents' and prospective residents' inquiries by phone and email.
• Show model/vacant apartments to prospective residents and explain terms of occupancy.
• Assist with move-ins, move-outs, certifications, and renewals.
• Close the sale with prospective residents and obtain deposits and applications.
• Follow up with prospective residents who have not leased to advance the sales process.
• Determine and certify eligibility following regulations and procedures.
• Assist with marketing surveys.
• Pursue and collect rent payments and assist with delinquencies.
• Investigate complaints and resolve problems per rules and regulations.
• Prepare, submit, and maintain accurate records and reports.
• Maintain confidentiality of resident data.
• Provide information and reports in coordination with other departments.
• Ensure activities comply with HUD regulations and Fair Housing requirements.

Skills

Customer service

Communication

Organizational skills

Spanish language

Education

High school diploma or equivalent

Job description

Overview

We are looking for an exceptional Assistant Property Manager to join our team at our 94-unit Woods of Savannah apartment community!

The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.

Responsibilities

• Promptly answer telephone and e-mail inquiries from residents and prospective residents.


• Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.


• Assist with completing move-ins, move-outs, certifications, and renewals.


• Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.


• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.


• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.


• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.


• Assist with marketing surveys.


• Pursue and collect rent payments, assist with delinquencies, and court filings.


• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.


• Prepare, submit, and maintain accurate records, reports, and documents.


• Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).


• Provide information and reports in coordination with other departments as needed.


• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Qualifications

• High school diploma or equivalent combination of education, training, or experience.


• Property Management experience preferred.


• Must be detail oriented and organized.


• Must have and maintain a valid driver’s license in the state of residence.


• Able to work a varied schedule including weekends.


• Must be willing to travel for training and meetings.


• Must be able to communicate effectively verbally and in writing.


• Must be able to read and comprehend the English language.


• Fluent in Spanish is a plus.

Glick is a great place to work with a family-oriented culture.

We offer an excellent benefit package that includes:

• vacation/paid time off


• paid holidays


• medical


• dental


• vision insurance


• apartment discount


• outstanding 401K plan with generous matching

There's also an excellent opportunity for advancement.