ASSISTANT PROPERTY MANAGER

Gene B. Glick Company, Inc.; Lorton (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Vacation/Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Apartment discount

401K with matching

Career advancement

Job summary

Gene B. Glick Company is seeking an Assistant Property Manager for our Woods of Fairfax community in Virginia. This role supports the Property Manager to ensure strong cash flow, property upkeep, and resident satisfaction.

You will handle leasing activities, inquiries, tours, and renewals while maintaining compliance with HUD regulations. The ideal candidate has a high school diploma, strong organizational skills, and the ability to travel for training and meetings; Spanish is a plus.

Qualifications

• High school diploma or equivalent required.
• Property Management experience preferred.
• Must be detail oriented and organized.
• Valid driver’s license required.
• Able to work weekends and travel for training/meetings.
• Strong verbal and written communication skills.
• Reading/understanding English.
• Spanish speaking is a plus.

Responsibilities

• Answer telephone and email inquiries from residents and prospects.
• Follow up with prospects to set up tours of the community.
• Assist with move-ins, move-outs, certifications, and renewals.
• Greet prospects, tour models, explain apartment terms, and provide local information.
• Close sales, collect deposits, and process applications or waiting lists.
• Follow up with prospects not yet leased to close a sale.
• Determine eligibility following regulations and company procedures.
• Assist with marketing surveys and market-related tasks.
• Pursue and collect rent, assist with delinquencies and court filings.
• Investigate complaints and resolve issues per management policies.
• Prepare, submit, and maintain accurate records and documents.
• Maintain confidentiality of resident data (income, credit, assets).
• Coordinate information with other departments as needed.
• Ensure all activities comply with HUD regulations and Fair Housing.

Skills

Customer service

Sales

Communication

Time management

Education

High school diploma or equivalence

Job description

Overview

We are looking for an exceptional Assistant Property Manager to join our team at our 608-unit Woods of Fairfax apartment community!

The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.

Responsibilities

• Promptly answer telephone and e-mail inquiries from residents and prospective residents.
• Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.
• Assist with completing move-ins, move-outs, certifications, and renewals.
• Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Assist with marketing surveys.
• Pursue and collect rent payments, assist with delinquencies, and court filings.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit, and maintain accurate records, reports, and documents.
• Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).
• Provide information and reports in coordination with other departments as needed.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Qualifications

• High school diploma or equivalent combination of education, training, or experience.
• Property Management experience preferred.
• Must be detail oriented and organized.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be willing to travel for training and meetings.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.
• Fluent in Spanish is a plus.

Glick is a great place to work with a family-oriented culture. We offer an excellent benefit package that includes vacation/paid time off, paid holidays, medical, dental, and vision insurance, apartment discount as well as an outstanding 401K plan with generous matching. There's also an excellent opportunity for advancement.