ASSISTANT PROPERTY MANAGER

Gene B. Glick Company; Decatur (IL); In loco; USD 45.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

PTO

Holidays

Health insurance

Dental insurance

Vision insurance

Apartment discount

401K with match

Career advancement

Descrizione del lavoro

Gene B. Glick Company is seeking an Assistant Property Manager for the Carriage House Decatur community (220 units). The role supports the Property Manager to ensure cash flow, property upkeep, resident satisfaction, and continuity of operations in the absence of the Property Manager.

You will handle resident inquiries, tours, move-ins/outs, rent collection, and compliance with government regulations. A valid driver's license, weekend availability, and willingness to travel for training are

Competenze

• High school diploma or equivalent is required.
• Property management experience is preferred.
• Must be detail oriented and organized.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be willing to travel for training and meetings.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.
• Fluent in Spanish is a plus.

Mansioni

• Promptly answer telephone and e-mail inquiries from residents and prospective residents.
• Follow-up on emails from prospective residents to obtain an appointment to show the community.
• Assist with move-ins, move-outs, certifications, and renewals.
• Tour model/vacant apartments and demonstrate features and benefits to prospective residents.
• Close the sale with prospective residents and collect deposits/applications as applicable.
• Follow up with prospective residents who have not leased to continue the sales process.
• Determine eligibility of prospective residents following regulations and procedures.
• Assist with marketing surveys and rent collection, delinquencies, and court filings.
• Investigate complaints and resolve problems per management rules and HUD/Fair Housing requirements.
• Prepare and maintain accurate records, reports, and documents.

Conoscenze

Attention to detail

Communication skills

Organizational skills

Driver's license

Spanish language (nice to have)

Formazione

High school diploma or equivalent

Descrizione del lavoro

Overview

We are looking for an exceptional Assistant Property Manager to join our team at our 220-unit Carriage House Decatur apartment community!

The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.

Responsibilities

• Promptly answer telephone and e-mail inquiries from residents and prospective residents.


• Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.


• Assist with completing move-ins, move-outs, certifications, and renewals.


• Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.


• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.


• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.


• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.


• Assist with marketing surveys.


• Pursue and collect rent payments, assist with delinquencies, and court filings.


• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.


• Prepare, submit, and maintain accurate records, reports, and documents.


• Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).


• Provide information and reports in coordination with other departments as needed.


• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Qualifications

• High school diploma or equivalent combination of education, training, or experience.


• Property Management experience preferred.


• Must be detail oriented and organized.


• Must have and maintain a valid driver’s license in the state of residence.


• Able to work a varied schedule including weekends.


• Must be willing to travel for training and meetings.


• Must be able to communicate effectively verbally and in writing.


• Must be able to read and comprehend the English language.


• Fluent in Spanish is a plus.

Glick is a great place to work with a family-oriented culture. We offer an excellent benefit package that includes vacation/paid time off, paid holidays, medical, dental, and vision insurance, apartment discount as well as an outstanding 401K plan with generous matching. There's also an excellent opportunity for advancement.