ASSISTANT PROPERTY MANAGER

Gene B. Glick Company; Grand Rapids (MI); Presencial; USD 40 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Vacation and PTO

Paid holidays

Medical insurance

401K with match

Resumo da oferta

Gene B. Glick Company is seeking an Assistant Property Manager for a 248-unit Location community in Grand Rapids. This role supports the Property Manager to maintain cash flow, uphold company standards, and ensure resident satisfaction.

The assistant also steps in during the Property Manager’s absence to keep operations running smoothly. Key duties include greeting prospects, conducting tours, processing applications, following up on leads, and assisting with marketing efforts while ensuring HUD

Qualificações

• High school diploma or equivalent.
• Property Management experience preferred.
• Detail oriented and organized.
• Must have valid driver’s license.

Responsabilidades

• Answer inquiries from residents and prospects promptly.
• Follow up with prospects to schedule showings.
• Assist with move-ins, move-outs, and renewals.
• Tour models and explain terms of occupancy to prospects.
• Close sales and obtain deposits or applications.
• Manage delinquencies and collect rent when needed.

Conhecimentos

Customer service

Communication

Organizational skills

Sales/Leasing

Formação académica

High school diploma

Descrição da oferta de emprego

Overview

We are looking for an exceptional Assistant Property Manager to join our team at our 248-unit Location apartment community!

The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.

Responsibilities

• Promptly answer telephone and e-mail inquiries from residents and prospective residents.
• Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.
• Assist with completing move-ins, move-outs, certifications, and renewals.
• Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Assist with marketing surveys.
• Pursue and collect rent payments, assist with delinquencies, and court filings.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit, and maintain accurate records, reports, and documents.
• Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).
• Provide information and reports in coordination with other departments as needed.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Qualifications

• High school diploma or equivalent combination of education, training, or experience.
• Property Management experience preferred.
• Must be detail oriented and organized.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be willing to travel for training and meetings.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.
• Fluent in Spanish is a plus.

Glick is a great place to work with a family-oriented culture. We offer an excellent benefit package that includes vacation/paid time off, paid holidays, medical, dental, and vision insurance, apartment discount as well as an outstanding 401K plan with generous matching. There's also an excellent opportunity for advancement.