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Job Description
The Assistant Property Manager's primary responsibilities include motivating and encouraging the Leasing Consultants in leasing tasks; compiling, understanding and utilizing market information on an ongoing basis; and preparing for advancement to Property Manager. The position reports directly to the Property Manager.
The Assistant Property Manager's primary focus shall include but not be limited to:
- Collect rent in a timely manner, ensuring all revenue data is posted correctly in the accounting system.
- File evictions when applicable, and be informed of local laws and policies.
- Issue lease violations when necessary and work closely with the property manager to ensure community guidelines are being met.
- Review and approve applications when necessary, ensuring proof of income and applications meet community qualification guidelines.
- Audit move-ins to confirm all applicable monies have been paid and all leasing documents are executed and uploaded.
- Ensure all residents' current and future scheduled billing is correct.
- Complete monthly reports according to company guidelines.
- Familiarize with the property budget and coding; assist in preparing, uploading bills, and submitting for approval.
- Troubleshoot and resolve resident issues before escalation.
- Assist with leasing activities and property tours.
- Handle escalated service requests, working with the team to meet customer service standards.
- Collaborate with the property manager to meet occupancy and leasing goals.
- Assist with hosting resident functions and maximizing renewals.
- May need to work one weekend a month.
Qualifications
- Valid Driver's License
- 1+ years of experience in property management or real estate preferred
- High school diploma required; post-secondary education in business or property management preferred
Skills, Knowledge, and Abilities
- Excellent computer, verbal, math, and reasoning skills
- Strong negotiating and sales abilities
- Leadership, interpersonal, and organizational skills
- Effective time management and attention to detail
- Proficiency in Microsoft Office and familiarity with property management software (e.g., Onesite, Yardi, RealPage, etc.)
- Knowledge of internet, email, and social media marketing
- Ability to handle multiple projects, work independently and collaboratively, and cope with stress
- Respect for confidentiality and flexibility to work evenings, weekends, and holidays
We offer full-time, career-track positions with competitive pay, health benefits, housing discounts, vacation, paid holidays, a 401k plan with employer match, and more.
Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive environment for all employees.